Alivia Figueiredo
Kenilworth,NJ
Summary
Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards.
Overview
1
1
year of professional experience
Work History
Babysitter
Family Dollar
Cranford, NJ
03.2024 - 08.2024
- Organizing playdates with other children and providing supervision during outdoor activities.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Completing light housekeeping tasks such as tidying up toys and books.
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
- Maintaining a positive attitude while being patient and understanding with the children.
- Transporting children to school, sports activities, or other engagements when necessary.
- Establishing trust through consistent communication with both parents and kids.
- Remaining alert at all times while caring for multiple children simultaneously.
- Creating an atmosphere of fun that allows for occasional rule-bending within reason.
- Helping older children with homework assignments as directed by parents.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
Restaurant Hostess
Harvest Restaurant Group
Summit, NJ
06.2023 - 08.2024
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Assisted with setting up banquet rooms for special events.
- Informed kitchen staff of any special orders or dietary restrictions.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Education
High School Diploma -
David Brearley High School
Kenilworth, NJ06-2024
Communications
University of Delaware
Newark, DESkills
- Routine management
- Reliability
- Follows directions
- Positive and professional
- Responsible driver
Timeline
Babysitter
Family Dollar
03.2024 - 08.2024
Restaurant Hostess
Harvest Restaurant Group
06.2023 - 08.2024
High School Diploma -
David Brearley High School
Communications
University of Delaware