Alivia Hamady
Newcastle,WY
Summary
I would be an asset to the face of your company by being a reliable, self motivated, and organized employee. Given the opportunity, I am dependable, trustworthy, and punctual. Knowing the importance of confidentiality, I am driven to take this position as a diligent receptionist by creating professional relationships with clients, staff and business associates. I am a supportive and focused team player with a proactive approach to administration and strong attention to detail.
Overview
10
10
years of professional experience
1
1
Certification
Work History
CNA
Trinity Staffing
Sundance, WY
12.2025 - 05.2026
- Collaborated with multidisciplinary teams to develop personalized care plans for each resident.
- Trained new staff on best practices in resident care and facility policies, enhancing team performance.
- Implemented infection control protocols, contributing to a safe environment for residents and staff.
- Facilitated engaging activities that improved residents' social interactions and overall quality of life.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
CNA
Mondell Heights Assisted Living Community
Newcastle, WY
01.2020 - 07.2025
- Provided compassionate care to residents, ensuring comfort and dignity throughout daily activities.
- Administered medications accurately, adhering to prescribed schedules and safety protocols.
- Assisted with personal hygiene tasks, promoting resident independence and well-being.
- Monitored vital signs regularly, reporting changes to nursing staff for timely interventions.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Receptionist
Farnsworth Services Co., Inc
Newcastle, WY
01.2019 - 01.2020
- Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
- Performed weekly payroll for over 20 employees.
- Billed out invoices daily.
- Took payments and applied them appropriately.
- Worked with Workers compensation on multiple claims.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Waitress
Donna’s Main Street Diner
Newcastle, WY
01.2018 - 10.2018
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Calculated charges, issued table checks and collected payments from customers.
- Addressed any concerns or complaints quickly to provide service and escalated more advanced issues to management for resolution.
Rehab Technician
North Platte Physical Therapy
Newcastle, WY
02.2016 - 09.2018
- Delivered hands-on assistance to physical therapist in conducting out-patient treatment.
- Performed non-clinical functions, including answering phones, scheduling, and, collecting payments.
- Monitored and assisted physical therapists during treatments.
- Instructed patients with home care exercises to promote patient ROM and overall health.
Education
High School Diploma -
Newcastle Highschool
Newcastle Wyoming 05.2016
Skills
- Filing experience
- Office staff leadership
- Administering payroll
- Accounts receivable and payable
- Accounting skills
- Workers compensation knowledge
- Flowsheet charting
- Sound decision-making
- Self-discipline
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- HIPAA compliance
- Feeding assistance
- Basic life support
- Maintaining confidentiality
- End-of-life care
- Patient transfers
- Medication administration
- Patient hygiene assistance
- Toileting assistance
- Collecting vital signs
- Recording vital signs
- Bedside manner
Certification
BLS
Timeline
CNA
Trinity Staffing
12.2025 - 05.2026
CNA
Mondell Heights Assisted Living Community
01.2020 - 07.2025
Receptionist
Farnsworth Services Co., Inc
01.2019 - 01.2020
Waitress
Donna’s Main Street Diner
01.2018 - 10.2018
Rehab Technician
North Platte Physical Therapy
02.2016 - 09.2018
High School Diploma -
Newcastle Highschool