Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Alivia Rhodes

Lexington,KY

Summary

Result-oriented and proactive high school Junior/Full-Time Dual Credit Student with a strong work ethic. Arsenal of strong analytical, communication, organizational, and leadership skills. Experience in customer service, team management, and hospitality.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Hostess

Malones Hamburg
05.2025 - Current
  • Successfully Operated the OpenTable Restaurant Management System
  • Provided friendly customer service for guests to improve dining experience.
  • Managed seating chart and monitored activity and reservations to keep efficient flow.
  • Answered phone calls to give information, distribute calls to specific teams or managers, and document reservations.

Team Lead

Chick-fil-A
04.2024 - 05.2025
  • Fully certified on all positions in the FOH.
  • Drive Thru Team Leader, helping to assist, direct, and supervise other team members.
  • Flexible to all positions as needed, increasing efficiency and productivity.
  • Interacting and cultivating interpersonal skills with guests to build positive relationships and improve overall experience.

Education

High School Diploma -

STEAM Academy
Lexington, KY
05-2026

Associate of Science -

BCTC Dual Credit Program
Lexington, KY
05-2026

Skills

  • Effective Problem Resolution
  • Customer Service
  • Logical Evaluation
  • Decision Making
  • Organization
  • Leadership
  • Interpersonal Communication
  • Hospitality and Accommodation
  • Service Prioritization
  • Detail-Oriented
  • Effective Multitasking
  • Performance Monitoring
  • Conflict Resolution
  • Project Management

Accomplishments

    Governor's Scholars Program Alumni - Murray State University - 2025

    - 5-week Academic Program to learn and build connections with other like-minded scholars.

    Fully Proficient in Microsoft Word, Excel, and Powerpoint

    - Using Microsoft Applications to develop spreadsheets, present through Powerpoint, and create documents.

Certification

  • CPR & AED Certified - October 2024
  • ServSafe Certified - May 2025

Timeline

Hostess

Malones Hamburg
05.2025 - Current

Team Lead

Chick-fil-A
04.2024 - 05.2025

High School Diploma -

STEAM Academy

Associate of Science -

BCTC Dual Credit Program