Alivia Volker
Silverton,OR
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Barista
Safeway/Starbucks
08.2022 - Current
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Packaged bagels, muffins and other food items for customer purchase.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Developed strong communication and organizational skills through working on group projects.
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Education
High School Diploma -
Silverton High School
Silverton, OR06.2023
Skills
- Adaptive and creative
- Order Preparation
- Menu Memorization
- Ordering Procedures
- Food Preparation
- Coffee and Tea Preparation
- Customer Service
- Coffee expertise
- Cash Register Operations
- Product Upselling
Timeline
Barista
Safeway/Starbucks
08.2022 - Current
High School Diploma -
Silverton High School
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