ALIVIA LONG
Burbank,CA
Summary
Motivated hostess excels in assisting customers and creating a positive dining environment. Professional and experienced in managing seating and reservations. Adaptable and upbeat team-player quick to assist with FOH duties.
Overview
10
10
years of professional experience
1
1
Certification
Work History
HOST
BICYCLETTE BISTRO
05.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Cross-trained to handle different restaurant roles including: reservationist, food runner, and busser.
- Maintained an organized reservation system for efficient guest accommodation and minimized wait times.
- Assisted in increasing table turnover rate by promptly clearing and resetting tables after guest departure.
PERFORMER
CAPITOL COMEDY
08.2021 - 11.2022
- Traveled nationally, and performed live in a variety of venues, demonstrating strong improvisational and vocal skills.
TALENT WRANGLER
TRIPLE THREAT PRODUCTIONS
04.2022 - 04.2022
- Provided talent support by arranging catering, scheduling transportation, and supervising wardrobe, hair and makeup needs
INTERN
MICHAEL COPON STUDIOS
04.2016 - 09.2016
- Assisted on and off set during production (Utility Production Assistant), promoted company events, assisted with scheduling meetings and appointments, ran errands and picked up goods to meet staff needs, answered phone calls, emails and responded promptly to inquiries
CULINARY ENTERTAINER
Busch Gardens Williamsburg
08.2015 - 11.2015
- Operated bar area while representing major theme park's seasonal attractions in costume
- Created unique backstories for each character inspired by setting and costume design
SALES ASSOCIATE
VICTORIA'S SECRET
08.2014 - 07.2015
- Provided excellent customer service in a fast-paced, team oriented working environment, communicated with sales and back room teams to solve problems on sales floor, developed product knowledge of lingerie products to effectively answer customer inquiries regarding fit, sizing, style and materials, processed returns quickly and accurately while providing exceptional customer service
Education
MASTER OF FINE ARTS (MFA) - Acting
EAST15 ACTING SCHOOL
Loughton, UK06.2018
BACHELOR OF ARTS (BA) - Theatre
THE COLLEGE OF WILLIAM AND MARY
Virginia, US05.2014
Skills
- CA Driver's License
- Dining area maintenance
- Dining room management
- Active Listening
- Service Quality
- Customer Satisfaction
- Maintaining Clean Work Areas
- Critical Thinking
- Guest Interaction
- Cash Handling
Websites
Certification
- CA Food Handlers Certified 2024
- RBS Certified 2024
Timeline
HOST
BICYCLETTE BISTRO
05.2023 - Current
TALENT WRANGLER
TRIPLE THREAT PRODUCTIONS
04.2022 - 04.2022
PERFORMER
CAPITOL COMEDY
08.2021 - 11.2022
INTERN
MICHAEL COPON STUDIOS
04.2016 - 09.2016
CULINARY ENTERTAINER
Busch Gardens Williamsburg
08.2015 - 11.2015
SALES ASSOCIATE
VICTORIA'S SECRET
08.2014 - 07.2015
MASTER OF FINE ARTS (MFA) - Acting
EAST15 ACTING SCHOOL
BACHELOR OF ARTS (BA) - Theatre
THE COLLEGE OF WILLIAM AND MARY
- CA Food Handlers Certified 2024
- RBS Certified 2024
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