Mele Akau
Moreno Valley,CA
Summary
Proven delivery expert with a track record of enhancing customer satisfaction through efficient route planning and timely deliveries, notably with Family Services Association. Skilled in GPS navigation and customer service, consistently fostering strong client relationships and maintaining a safe driving record. Demonstrates exceptional attention to detail and dependability in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Cannabis Farm
Riverside, CA
04.2022 - 03.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Food Service Driver
Family Services Association
Fontana, CA
02.2020 - 03.2022
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Obtained signatures from customers upon delivery of goods.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Generated consistent referrals and repeat business by providing friendly and fast service.
Education
High School Diploma -
Norte Vista High School
Riverside, CA05.2011
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Dependable and reliable
- Problem-Solving
- Safe Driving
- Loading and unloading
- GPS and route planning
- GPS Navigation
- Heavy Lifting
- Order picking and processing
- Vehicle Cleaning and Maintenance
- Stocking and Inventory
- Delivery Scheduling
- Shipping and packaging
- Complex Problem-Solving
- Quality Assurance
- Cargo Handling
- Vehicle Inspection
- Delivery recordkeeping
- Dispatch Communication
- Client Relationship Management
- Documentation And Reporting
- Order Verification
- Equipment Operation
- Vehicle Maintenance
- Payment Collection
- Heavy hauling
- Materials Transport
- Lifts up to 75 pounds
- Multitasking
- Communication and Interpersonal Skills
- Efficiency and Time Management
- Dependability and Honesty
- Ability to Lift 50 Pounds
- Customer Relationships
- Strong Working Relationships
- Customer Support
- Customer-Oriented
- Basic Math Skills
- Food Delivery
- Vehicle loading
- Cash Handling
- Warehouse Operations
- Fluent in English
- Order Processing
- CA Driver's License
- Vehicle Safety and Maintenance
- Load Safety
- Delivery Verification
Timeline
Delivery Driver
Cannabis Farm
04.2022 - 03.2024
Food Service Driver
Family Services Association
02.2020 - 03.2022
High School Diploma -
Norte Vista High School