Alix Barkalow
Telluride,CO
Summary
Dynamic sales professional with a proven track record at Telluride Bottle Works, excelling in customer engagement and inventory control. Known for reliability and attention to detail, I effectively resolved customer complaints and trained new staff, enhancing service quality and driving sales success. Passionate about delivering exceptional experiences and fostering client loyalty.
Overview
9
9
years of professional experience
Work History
Sales Associate
Telluride Bottle Works
Telluride, CO
07.2018 - 10.2025
- Confirmed pricing for Accounts Payable and Accounts Receivable transactions.
- Interacted with customers to verify orders and address inquiries.
- Resolved customer complaints and quality issues effectively.
- Managed product inventory to maintain optimal stock levels.
- Processed sales transactions efficiently to ensure seamless checkout experiences.
- Trained new staff on store procedures, customer service standards, and product knowledge.
- Assisted customers in locating specific products and providing expert advice.
- Performed cashier duties, including accepting payments and issuing receipts.
Optician/Sales
Sunglass HQ
Telluride, CO
12.2023 - 10.2024
- Conducted regular inventory inspections and priced items accurately.
- Advised customers on frame selection and fit eyewear to meet individual needs.
- Instructed customers on proper use and care of eyewear, troubleshooting issues as needed.
- Interpreted optical prescriptions to create precise work orders for lens fabrication.
- Managed patient and sales records to ensure accurate documentation.
- Provided detailed explanations of lens options and materials to enhance customer understanding.
- Stocked and restocked merchandise, maintaining clean displays throughout the store.
- Collected critical customer measurements including pupillary distance and seg heights.
Sales Associate
SEG Liquor Store
St Petersberg, FL
06.2021 - 12.2023
- Identical duties as previous stores
Front Desk Supervisor
Victorian Inn
Telluride, CO
09.2018 - 10.2021
- Managerial duties / Head of Maintenance / Head of Housekeeping
- Head of purchasing, Accounts Payable and Accounts Receivable
- Created Standard Operating procedures for interaction with clients
- Established procedures for customer phone services
- Created inventory inspections
Sales Associate
Telluride Liquors
Telluride, CO
05.2016 - 09.2018
- Maintained store cleanliness and organization to enhance customer experience.
- Conducted regular inventory checks, ensuring product availability and accuracy.
- Collaborated with team members on promotional activities to drive sales.
- Utilized product knowledge to educate customers for informed purchasing decisions.
- Processed sales transactions efficiently, facilitating a smooth checkout experience.
- Engaged customers through personalized interactions, building rapport and loyalty.
- Monitored stock levels and communicated needs to management for timely replenishment.
- Trained new staff on store procedures, customer service protocols, and product knowledge.
Guest Services Agent
Alpine Lodging
Telluride, CO
11.2016 - 05.2018
- Answer guest calls, transfer calls to necessary departments
- Book new and returning guests in booking systems
- Handled information for guest arrivals and departures- contact info, contracts, credit card info, etc.
- Inspected properties and alerted Housekeeping, owners services, and HOA of any issues/damages
- Created work orders for maintenance
- Alerted sales and marketing depts. of discrepancies on web pages
Education
Massage & Bodywork Therapist - Certified Aromatherapist, Certified Reflexologist
Natural Touch School of Massage Therapy
Greensboro, NC04.2007
High school or equivalent -
East Davidson High School
Thomasville, NC05.2001
Skills
- Organizational skills
- Attention to detail
- Reliability and dependability
- Time management
- Written and oral communication
- Work ethic
- Accounting and bookkeeping
- Customer engagement and service
- Sales processing and payment handling
- Quality assurance
- Problem solving and conflict resolution
- Inventory control
Timeline
Optician/Sales
Sunglass HQ
12.2023 - 10.2024
Sales Associate
SEG Liquor Store
06.2021 - 12.2023
Front Desk Supervisor
Victorian Inn
09.2018 - 10.2021
Sales Associate
Telluride Bottle Works
07.2018 - 10.2025
Guest Services Agent
Alpine Lodging
11.2016 - 05.2018
Sales Associate
Telluride Liquors
05.2016 - 09.2018
Massage & Bodywork Therapist - Certified Aromatherapist, Certified Reflexologist
Natural Touch School of Massage Therapy
High school or equivalent -
East Davidson High School