ALIX LITTMAN
Wellington,FL
Summary
Results-driven Billing and Accounts Management Specialist skilled at managing a book of business and keen on building and maintaining relationships with clients and corporate contacts. Experienced in monitoring performance and effectiveness of customers and third-party vendors. Well versed in handling billing, checking contracts, conducting conference calls and working with internal and external teams to better serve customers and locations. Consistently recognized for revenue performance and operational efficiency while being confident in bringing over 10 years of acquired wisdom to your Company if given the opportunity.
Overview
13
13
years of professional experience
Work History
Billing & Permit Coordinator
Van Kirk & Sons Pools And Spas
Deerfield Beach, FL
09.2020 - Current
- Coordinated new commercial and residential permits from start to finish.
- Self educate and maintain up to date knowledge emerging industry trends on new and evolving state and county permit codes and practices.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
- Balanced monthly general ledger accounts to accurately record cost and month end accruals.
- Managed vendor performance to maximize revenue profitability and achieve financial objectives.
- Monitored payments due from clients and promptly contacted clients with past due payments. Schedule payment plans if needed.
- Conducted investigations of vendor/customer accounts and payment histories.
- Set up and updated customer accounts and CRM with interactions, payments and personal information.
- Worked with internal teams and legal resources if needed to recover debt from clients.
- Improved operations through consistent hard work and dedication.
Office Manager/Permit Coordinator
Broward Builders LLC
Pompano Beach, FL
01.2015 - 09.2020
- Arranged corporate and office conferences for company employees and guests.
- Handled all incoming business and client requests for information.
- Worked with upper management to complete complex projects on tight budgets within specific timelines.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Compared vendor prices and negotiated for optimal savings.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Created and finalized contracts for Building deals with customers.
- Prepared and submitted city building permits.
- Scheduling and tracking permit inspections.
Administrative Assistant/Sales Consultant
Ouro Custom Woodwork
Deerfield Beach, FL
01.2010 - 01.2015
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Coordinated bookkeeping activities in QuickBooks including invoicing and accounts payable.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
- Educated customers on promotions to enhance sales.
- Up-selling and cross-selling products.
- Communicated with vendors regarding back order availability, future inventory and special orders.
Education
Technical - Accounting
Atlantic Technical Center
Coconut Creek, FL06.2012
High School Diploma -
Monarch High School
06.2010
Skills
- Account Management
- Billing
- Accounting
- Up-selling and Cross-selling Products
- Problem Resolution
- Customer Service
- Client/Vendor Relationship Management
- Planning and Prioritization
- Policy Management
- Expense Reporting
- Document Preparation
- Building Permitting
- CRM
Timeline
Billing & Permit Coordinator
Van Kirk & Sons Pools And Spas
09.2020 - Current
Office Manager/Permit Coordinator
Broward Builders LLC
01.2015 - 09.2020
Administrative Assistant/Sales Consultant
Ouro Custom Woodwork
01.2010 - 01.2015
Technical - Accounting
Atlantic Technical Center
High School Diploma -
Monarch High School
Similar Profiles
Pablo SanchezPablo Sanchez
Pool Plumber at Dillon PoolsPool Plumber at Dillon Pools
Bradley SaulBradley Saul
Service Manager at Mid America Pump / Letts Van Kirk and AssociatesService Manager at Mid America Pump / Letts Van Kirk and Associates
Kyle TomsKyle Toms
Pool Technician at Crystal Clear Pools and SpasPool Technician at Crystal Clear Pools and Spas