
I am a highly motivated individual with the drive to be the best at any role I am in. Always willing to learn and grow from successes as well as failures. Experienced in plant operations and production management. Well-organized and resourceful with a superior work ethic. Always willing to find creative ways to better processes and share ideas. Cultivate productive and positive work environment while meeting business targets as well as maintaining a safe and secure work environment.
• Vet incoming and current outsourced contractors
• Host weekly meetings to ensure safe and quality processes are being practiced daily.
• Perform routine quality checks on outside contractors to ensure proper installs.
• Perform fiber optic splicing and termination in accordance with industry standards and specifications
• Utilized fusion splicing techniques to join optical fibers, ensuring low loss connections
• Operate and maintained fusion splicers, cleavers, OTDRs, power meters, and other testing equipment
• Troubleshot and repaired damaged or faulty fiber optic cables using appropriate tools and techniques
• Provided technical support to customers regarding their fiber optic connections or services
• Installed and configured internet equipment, including routers, modems, and switches
• Troubleshot and resolved connectivity issues for residential and commercial customers
• Provided exceptional customer service by addressing inquiries and concerns in a professional manner
• Educated customers on internet features, functionality, and troubleshooting techniques
• Adhered to industry standards and best practices while installing internet equipment
Followed blueprints using saws, grinders, sanders, drills and vulcanizing ovens to fabricate products to spec.