Alix Robinson
Brooklyn,OH
Summary
Dynamic and motivated professional eager to leverage an educational background while continuously acquiring new skills to contribute effectively in a fast-paced work environment. Committed to personal and professional growth with a focus on learning and development. Dedicated to applying knowledge and expertise to achieve organizational goals while remaining adaptable to evolving industry trends. Passionate about embracing challenges that foster innovation and drive success.
Overview
1
1
Language
1
1
Certification
20
20
years of professional experience
Work History
Installation Project Specialist
Getinge
10.2022 - 09.2024
- Responsible for installation and Commissioning of sterile processing equipment.
- Customer walkthroughs.
- Blueprint Reading.
- Installation team management.
- Customer interaction.
- Service order submission.
- Parts Ordering.
- Calibrated equipment usage.
- Inventory Management.
- 6 years 10 months
Service Territory Manager
Getinge
12.2017 - 10.2022
- Responsible for capital equipment installation, preventative maintenance, repairs, and calibrations of cardiac assistance equipment.
- Assist sales reps with business retention.
- Customer-facing experience.
- Perform software installations when necessary.
- Provide on-site and remote customer support.
- Create and submit service orders for all work done.
- Submit weekly expense reports.
- Perform monthly inventory counts.
- Create travel itineraries when needed.
- SAP experience.
- 4 years 11 months
Field Service Engineer
Carl Zeiss Meditec AG
09.2015 - 02.2017
- Field Service Technician for Carl Zeiss.
- Preventive Maintenance and Repair of Humphrey Field Analyzers and Cirrus Optical Coherence Tomography (OCT) Analyzers.
- Extensive Customer Interaction.
- Service Report Documentation.
- Expense Reporting.
- Trunk stock management.
- 1 year 6 months
Battery Specialist
Emerson Network Power
07.2013 - 09.2015
- Field Service Engineer providing Battery and Rectifier Maintenance, UPS alarm testing, and UPS system maintenance.
- Basic hand tool use.
- Utilization of the Alber Cellcorder for battery testing.
- Service Report Documentation.
- Trunk Stock Maintenance.
- Expense Report Submission.
- 2 years 3 months
Field Service Engineer
Emerson Network Power
07.2013 - 09.2015
- Maintenance of batteries and UPS systems for various customers.
- 2 years 3 months
Field Technician
Matrix Systems
03.2012 - 09.2012
- Installation and service of Access Control systems for various companies.
- Wiring and testing of Reader Control Modules, Employee I.D. card readers, and motion sensors.
- Reading diagrams of wiring and system schematics.
- Use of various hand tools.
- 7 months
Coatings Technician
Gooch and Housego
03.2011 - 03.2012
- Crystal cleaning and coating.
- Updating the procedure manual for cleaning crystals and operating machines.
- Operate the gold plating machine and the Ion Beam Sputtering machine.
- Rotate various pressure tanks.
- Use various hand tools.
- Clean room experience.
- 1 year 1 month
Floater
KraftMaid Cabinetry
08.2004 - 04.2010
- Performed data entry, fork lift, reach truck, and order entry.
- 5 years 9 months
Education
Associate of Applied Science Degree - Computer Electronics and Engineering Technology
ITT Technical Institute
06-2011
Skills
- Manual Dexterity
- Commercial Projects
- Preventive Maintenance
- Documentation management
- Scope definition
- Scheduling expertise
- Customer relationship management
- Teamwork
- Problem-solving
- On-site support
- Troubleshooting and repair
- Equipment installation
- Remote support
Certification
Lean Six Sigma
Languages
English
Timeline
Installation Project Specialist
Getinge
10.2022 - 09.2024
Service Territory Manager
Getinge
12.2017 - 10.2022
Field Service Engineer
Carl Zeiss Meditec AG
09.2015 - 02.2017
Battery Specialist
Emerson Network Power
07.2013 - 09.2015
Field Service Engineer
Emerson Network Power
07.2013 - 09.2015
Field Technician
Matrix Systems
03.2012 - 09.2012
Coatings Technician
Gooch and Housego
03.2011 - 03.2012
Floater
KraftMaid Cabinetry
08.2004 - 04.2010
Associate of Applied Science Degree - Computer Electronics and Engineering Technology
ITT Technical Institute