Aliya Brannigan
Brooklyn,NY
Summary
Detail-oriented clerical worker with security officer experience skilled in office administration tasks and crisis intervention. Observant professional accustomed to working alone and working collaboratively
Overview
3
3
years of professional experience
Work History
Security Guard
Mulligan security
08.2023 - Current
- Expert in surveillance tech, enhancing guest safety and crisis management
- Executed crowd safety techniques, significantly reducing incident response times
- Conducted daily security patrols of assigned areas.
Port Agent
intercruises
05.2022 - 05.2023
- Support the safety and security of vessel related operations
- Ensured accurate passenger check-in, assisting in immigration processes for crew/passengers
Client services professional
H&R block
01.2023 - 04.2023
- Coordinate with other departments to resolve inquiries
- Efficiently matched clients with tax professionals, boosting customer satisfaction and service speed
- Assisting with client billing, copying, scanning, processing mail, and filing
Admin Assistant
UAe mission
08.2022 - 09.2022
- Welcome and note/log professionals and staff who are visiting
- Drafting case meeting schedules
Notre Dame Mission Volunteer
americorps
09.2021 - 04.2022
- Collaborated with other organizations on joint programs to benefit underserved populations.
- Streamlined project management processes, achieving effective educational service delivery.
- Organized fundraising events to increase awareness of the mission's objectives.
Education
Bachelor of the arts - Forensic Psychology, Criminology
John Jay College of criminal justice
05.2023
Skills
- Microsoft Excel
- Google Docs
- Administrative/Clerical Support
- Customer Service
- Leadership
- Sales
- Analysis
- Cash Handling
- Organization
- Verbal and written communication
- Education
- Front Desk
- Security operations
Timeline
Security Guard
Mulligan security
08.2023 - Current
Client services professional
H&R block
01.2023 - 04.2023
Admin Assistant
UAe mission
08.2022 - 09.2022
Port Agent
intercruises
05.2022 - 05.2023
Notre Dame Mission Volunteer
americorps
09.2021 - 04.2022
Bachelor of the arts - Forensic Psychology, Criminology
John Jay College of criminal justice