Aliya Broadway
Houston,TX
Summary
My name is Aliya, I am currently a college biology student with a passion for scientific discovery and research. Enthusiastic about exploring the natural world through laboratory work, data analysis, and field studies. Strong foundation in biological sciences, with interests in all things science.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer service / Receptionist
Which-way Trucking
01.2024 - Current
- Scheduled, coordinated and confirmed appointments and meetings.
- Organized, maintained and updated information in computer databases.
- Completed all tasks in compliance with company policies and procedures.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Babysitter
Others
03.2023 - Current
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Tsa
HOTWORX
Houston, TX
05.2023 - 04.2024
- Improved gym member satisfaction by providing exceptional customer service and promptly addressing any concerns.
- Enforced rules and held customers accountable for not following gym regulations.
- Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
- Provided personalized fitness advice and recommendations based on individual member needs, building rapport and trust among clients.
- Resolved membership billing issues efficiently, maintaining positive relationships between the gym and its clientele.
- Played a key role in inventory management, ensuring adequate stock levels for essential supplies and equipment.
- Increased member retention by creating a welcoming and supportive environment for all gym visitors.
TA TO INFANT-AFTER SCHOOL PROGRAM
Aceprie Montessori Academy
01.2024 - 01.2024
- Assisted in the daily care, supervision, and educational activities of infants and young children.
- Supported teachers in lesson planning, activity facilitation, and classroom organization.
- Maintained a clean and safe classroom environment in compliance with childcare regulations.
- Communicated with parents and guardians about student progress and daily activities.
- Supervised and engaged with children in after-school programs, helping with homework, arts and crafts, and recreational activities.
Server
Savory Kitchen
Little Elm, TX
06.2023 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Cashier/Stocker
Kroger Prosper
01.2020 - 01.2021
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Reviewed order slips, picked products and staged merchandise to be shipped.
- Operated cash register to record transactions accurately and efficiently.
Ice Cream Server
Baskin Robins
Little Elm, TX
08.2019 - 11.2019
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Handled cash transactions accurately, promoting trust between the business and its customers.
Education
Bachelor of Science - Biology
Texas Southern University
Houston, TX04-2026
High school - undefined
Little Elm High School
01.2021
Skills
- Fast - Learner
- Analytical & Research Skills
- Attention to Detail
- Public Speaking & Presentation
- Collaboration & Teamwork
- Leadership & Initiative
Certification
- CPR Certified
- Food Handler
- LinkedIn Learning Certificate in Tips for Working Remotely,Mastering Common Interview Questions,Turning an Internship into a Job,Team Collaboration in Google Workspace.
Language
English
Some French
Timeline
Customer service / Receptionist
Which-way Trucking
01.2024 - Current
TA TO INFANT-AFTER SCHOOL PROGRAM
Aceprie Montessori Academy
01.2024 - 01.2024
Server
Savory Kitchen
06.2023 - 07.2023
Tsa
HOTWORX
05.2023 - 04.2024
Babysitter
Others
03.2023 - Current
Cashier/Stocker
Kroger Prosper
01.2020 - 01.2021
Ice Cream Server
Baskin Robins
08.2019 - 11.2019
High school - undefined
Little Elm High School
Bachelor of Science - Biology
Texas Southern University