Aliya Robinson

• Manage luxury inventory across in-store and online sales channels while maintaining premium presentation standards.

• Coordinate Shopify order fulfillment, inventory accuracy, merchandise organization, and daily operational workflows.

• Host live luxury shopping events featuring designer handbags, shoes, and accessories while educating customers and driving online sales.

• Partner with merchandising and sales teams to optimize inventory flow, product availability, and operational efficiency.

• Build lasting client relationships through personalized styling recommendations and luxury customer service.

• Maintain showroom presentation and merchandising standards that reflect luxury retail expectations.

• Execute corporate merchandising strategies while maintaining operational excellence throughout the sales floor and stockroom.

• Analyze sales trends and merchandise performance to optimize product placement.

• Support shipment processing, inventory replenishment, and seasonal floor set execution.

• Maintain visual merchandising standards and brand presentation across departments.

• Prioritize multiple operational projects while consistently meeting company deadlines.

• Coordinated wholesale product presentations for retail buyers during national trade shows.

• Managed showroom setup, product organization, inventory preparation, and merchandising.

• Assisted buyers with product selection while supporting wholesale sales initiatives.

• Maintained inventory accuracy for showroom merchandise and product samples.

• Collaborated with internal teams to ensure successful event execution and operational efficiency.

• Process inventory shipments and maintain accurate stockroom organization.

• Execute merchandise replenishment and visual presentation according to company standards.

• Support omni-channel fulfillment, inventory accuracy, and daily operational tasks.

• Deliver exceptional customer service while maintaining efficient retail operations.

• Process transactions accurately and assist during high-volume business periods.

• Executed visual merchandising strategies that enhanced product presentation and customer engagement.

• Assisted with seasonal floor sets, promotional displays, and inventory placement.

• Utilized sales performance data to optimize merchandise layouts.

• Maintained visual standards while supporting daily retail operations.

• Coordinated scheduling, appointment logistics, and daily administrative operations.

• Maintained detailed records, documentation, and operational reports with accuracy.

• Communicated effectively with clients, drivers, and healthcare providers to coordinate transportation services.

• Supported workflow improvements that increased operational efficiency.

• Managed high-volume customer service requests while meeting service-level expectations.

• Processed licenses, permits, and documentation accurately for state agencies.

• Resolved customer inquiries through phone, email, and ticketing systems.

• Maintained detailed records while ensuring compliance with company procedures.

• Study Abroad: [London, England], Retail Globalization