Results-driven culinary professional with expertise in food safety, customer service, and team collaboration. Maintains cleanliness and compliance in high-pressure settings while delivering exceptional service. Proven ability to enhance team operations through effective communication and time management.
Overview
5
5
years of professional experience
Work History
Cook
Buffalo Wild Wings
Tupelo, Mississippi
03.2022 - Current
Prepared and cooked menu items according to established recipes and portion guidelines.
Maintained cleanliness and organization of kitchen stations, ensuring efficient workflow and high food safety standards.
Collaborated with team members to streamline meal service during peak hours, enhancing customer satisfaction.
Assisted in training new kitchen staff on food preparation techniques and safety standards.
Ensured compliance with health and safety regulations in food handling practices.
Adapted efficiently to changing menu items and special customer requests.
Managed inventory by monitoring stock levels and placing orders to prevent shortages and maintain supply.
Operated kitchen equipment safely, maintaining functionality of grills, fryers, and ovens.
Hostess
Buffalo Wild Wings
Tupelo, Mississippi
03.2022 - Current
Welcomed guests with a warm smile and friendly demeanor upon arrival. upon arrival, seating them promptly.
Managed reservation system to optimize guest flow and seating arrangements.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Communicated with servers to ensure timely service for all guests.
Collaborated with kitchen staff to manage wait times effectively for diners.
Built positive relationships with other front-of-house and kitchen staff.
Maintained a clean and organized dining area.
Cashier
Blue Sky
Tupelo, Mississippi
02.2024 - 05.2024
Managed cash register operations and balanced cash drawers at the end of shifts.
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with product inquiries and provided exceptional service.
Maintained cleanliness and organization of checkout areas to enhance customer experience.
Handled returns and exchanges in accordance with company policies effectively.
Trained new cashiers on procedures and customer service standards routinely.
Monitored inventory levels at registers and reported shortages to management promptly.
Executed additional tasks to support operations. as assigned by management.
Organized and replenished merchandise on shelves. with merchandise when needed.
Cashier
JACK'S FAMILY RESTAURANTS INC.
Amory, Mississippi
02.2022 - 09.2022
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Accepted cash and credit card payments, issued receipts and provided change.
Greeted customers and provided knowledgeable responses to inquiries about store products and services.
Assisted with team tasks to achieve overall objectives and enhance customer experience.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Executed daily recovery tasks to ensure clean and organized checkout area, supporting efficient operations.
Hostess
Buffalo Wild Wings
Morristown, Tennessee
05.2021 - 11.2021
Greeted and seated guests promptly and courteously each shift.
Managed reservation system to optimize guest flow and seating arrangements.
Communicated with servers to ensure timely service for all guests.
Maintained cleanliness and organization of the waiting area and menus.
Collaborated with kitchen staff to manage wait times effectively for diners.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.