Macaylynn Logterman
Janesville,WI
Summary
Detail-oriented Prep Cook successful in high-volume fast food settings. Highly skilled in different stations, cooking methods and presentations. Brings strong commitment to teamwork.
Dynamic food service professional with excellent teamwork and skill in learning new tasks quickly. Highly knowledgeable in ingredient preparation, including slicing and cutting techniques. Comes equipped with several years of related experience.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
8
8
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work History
Cook
Fireside Theater
Fort Atkinson, Wisconsin
03.2022 - Current
- Maintained cleanliness and organization in kitchen and food prep areas.
- Monitored food safety standards and adhered to health regulations consistently.
- Assisted in training new kitchen staff on proper cooking techniques.
- Operated kitchen equipment safely and efficiently during busy service hours.
- Managed inventory by tracking supplies and placing orders as needed.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Followed established procedures and requirements for safe food handling, storage and service.
- Used standardized recipes and other instructions to prepare food.
- Organized storage areas for efficient usage of space.
- Set up and performed initial prep work for soups, sauces, and salads.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Checked completed orders for correct quantity and quality.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
Manager
Qdoba Eats
Janesville, Wisconsin
03.2020 - 02.2022
- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Managed inventory levels to optimize supply chain processes and reduce waste.
- Trained and mentored staff on food safety standards and operational procedures.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Server
Perkins Family Restaurant
Janesville, Wisconsin
03.2018 - 03.2019
- Provided excellent customer service in a fast-paced restaurant environment.
- Took accurate food and drink orders from customers.
- Delivered meals and beverages promptly to ensure guest satisfaction.
- Maintained cleanliness of dining area and tables throughout shifts.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Handled customer inquiries and resolved complaints effectively and professionally.
- Processed payments accurately using point-of-sale systems for transactions.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Greeted guests and provided menus.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Education
Parker High School
Janesville, WisconsinSkills
- Food safety
- Inventory management
- Culinary techniques
- Kitchen equipment operation
- Customer service
- Staff training
- Leadership skills
- Time management
- Problem solving
- Communication skills
- Team collaboration
- Quality control
- Adaptability
- New hire training
- Ingredients measuring
- Kitchen organization
- Food waste reduction
- Multitasking and organization
- Food preparation
- Temperature control
- Cooking
- Plating and presentation
- Dietary restriction support
- Cutting and slicing techniques
- Allergen awareness
- Beautiful presentation of food
- Garnishing techniques
- Food safety oversight
- Food storage
- Sauteing
- Event catering
- Cleaning and organization
- Recipe-based cooking
- Culinary creativity
- Food handler certification
- Nutrition awareness
- Grilling
- Grilling expertise
- Knife skills
- Ingredient knowledge
- Special diets
Certification
- Food safe certification
Timeline
Cook
Fireside Theater
03.2022 - Current
Manager
Qdoba Eats
03.2020 - 02.2022
Server
Perkins Family Restaurant
03.2018 - 03.2019
Parker High School