Aliya Shapiro
Saint Joseph,MI
Summary
Dynamic and dedicated professional with experience as a Barista at Forte Coffee, excelling in customer service and beverage preparation. Skilled in multitasking and patient-centered care, I effectively trained new employees while maintaining high standards of cleanliness and quality. Committed to enhancing customer experiences through exceptional communication and expertise in coffee and tea.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista
Forte Coffee
09.2021 - Current
- Employer:
- - Brian Maynard: 269-930-4568
- Responsibilities
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and tea
- Restocked counter and customer areas to maintain adequate items levels for expected needs
- Properly cleaned all equipment, including espresso machine and coolers. Sanitized counters to avoid illness
- Described menu items to customers and suggested products based on stated preferences
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
CNA
Corewell Health - Pine Ridge
Stevensville, MI
03.2024 - 04.2024
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Collaborated with healthcare team to develop patient care plans.
- Maintained cleanliness and safety of patient environments at all times.
Reference:
Sandi McCash: 2697674849
Java City at Lakeland Hospital
08.2020 - 12.2020
- Former Employers:
- - Julie Elliot: 269-983-8278
- - Elizabeth Tucek: 269-357-9913
Barista
The Inn at Harbor Shores
10.2018 - 03.2020
- Former Employers:
- - Barb Palvin: 269-612-8436
- - Gage Plaugher: 269-876-8716
Education
High School Diploma -
Saint Joseph High School
06-2020
Associate of Applied Science - Diagnostic Sonography
Lake Michigan College
Benton Harbor, MISkills
- Patient-Centered Care
- Activities of Daily Living
- Medical Terminology
- Take and record Vital Signs
- Great Communication
- Measure and Record height and weight, intake, and output
- Computer Skills
- Great Grammer Education
- Latte art
- Opening and closing duties
- Verbal and written communication
- Multitasking and organization
- Physical stamina
Accomplishments
- Served individually made coffee drinks to over 1000 customers daily.
- Resolved product issue through consumer testing.
Hobbies and Interests
- Volunteer Work at the Humane Society
Languages
English
Certification
- Attended course from May 9th to June 23rd at Lake Michigan College of 2022
Timeline
CNA
Corewell Health - Pine Ridge
03.2024 - 04.2024
Barista
Forte Coffee
09.2021 - Current
Java City at Lakeland Hospital
08.2020 - 12.2020
Barista
The Inn at Harbor Shores
10.2018 - 03.2020
High School Diploma -
Saint Joseph High School
Associate of Applied Science - Diagnostic Sonography
Lake Michigan College