Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Languages
Certification
Timeline
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Aliya Shapiro

Saint Joseph,MI

Summary

Dynamic and dedicated professional with experience as a Barista at Forte Coffee, excelling in customer service and beverage preparation. Skilled in multitasking and patient-centered care, I effectively trained new employees while maintaining high standards of cleanliness and quality. Committed to enhancing customer experiences through exceptional communication and expertise in coffee and tea.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Barista

Forte Coffee
09.2021 - Current
  • Employer:
  • - Brian Maynard: 269-930-4568
  • Responsibilities
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and tea
  • Restocked counter and customer areas to maintain adequate items levels for expected needs
  • Properly cleaned all equipment, including espresso machine and coolers. Sanitized counters to avoid illness
  • Described menu items to customers and suggested products based on stated preferences
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

CNA

Corewell Health - Pine Ridge
Stevensville, MI
03.2024 - 04.2024
  • Assisted patients with daily living activities and personal hygiene.
  • Monitored vital signs and reported changes to nursing staff.
  • Collaborated with healthcare team to develop patient care plans.
  • Maintained cleanliness and safety of patient environments at all times.

Reference:

Sandi McCash: 2697674849

Java City at Lakeland Hospital
08.2020 - 12.2020
  • Former Employers:
  • - Julie Elliot: 269-983-8278
  • - Elizabeth Tucek: 269-357-9913

Barista

The Inn at Harbor Shores
10.2018 - 03.2020
  • Former Employers:
  • - Barb Palvin: 269-612-8436
  • - Gage Plaugher: 269-876-8716

Education

High School Diploma -

Saint Joseph High School
06-2020

Associate of Applied Science - Diagnostic Sonography

Lake Michigan College
Benton Harbor, MI

Skills

  • Patient-Centered Care
  • Activities of Daily Living
  • Medical Terminology
  • Take and record Vital Signs
  • Great Communication
  • Measure and Record height and weight, intake, and output
  • Computer Skills
  • Great Grammer Education
  • Latte art
  • Opening and closing duties
  • Verbal and written communication
  • Multitasking and organization
  • Physical stamina

Accomplishments

  • Served individually made coffee drinks to over 1000 customers daily.
  • Resolved product issue through consumer testing.

Hobbies and Interests

  • Volunteer Work at the Humane Society

Languages

English

Certification

  • Attended course from May 9th to June 23rd at Lake Michigan College of 2022

Timeline

CNA

Corewell Health - Pine Ridge
03.2024 - 04.2024

Barista

Forte Coffee
09.2021 - Current

Java City at Lakeland Hospital
08.2020 - 12.2020

Barista

The Inn at Harbor Shores
10.2018 - 03.2020

High School Diploma -

Saint Joseph High School

Associate of Applied Science - Diagnostic Sonography

Lake Michigan College
Aliya Shapiro