Jack Haynes
Niantic,CT
Overview
6
6
years of professional experience
Work History
Barista
UMass Amherst
05.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Barista Shift Lead
Cafe Sol
08.2019 - 08.2023
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
Faculty Assistant
Temple Emanuel Religious School
09.2017 - 06.2020
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities, tutoring, and reviewing work.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Cashier
Black Point Market
03.2019 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Science - Nursing
University of Massachusetts Amherst
Amherst, MA06.2025
High School Diploma -
East Lyme High School
East Lyme, CT06.2021
Skills
- Customer Service
- Teacher Support and Collaboration
- Critical Thinking
- Patient-Centered Care
- Leadership
Timeline
Barista
UMass Amherst
05.2022 - Current
Barista Shift Lead
Cafe Sol
08.2019 - 08.2023
Cashier
Black Point Market
03.2019 - 08.2019
Faculty Assistant
Temple Emanuel Religious School
09.2017 - 06.2020
Bachelor of Science - Nursing
University of Massachusetts Amherst
High School Diploma -
East Lyme High School