Aliya Williams
Sheridan,Wyoming
Summary
As you can see I've done a bit of everything restaurant wise! I've also done prep work at a few restaurants as well!
Doing fine dining to fast food I feel like has made me exceptionally well rounded as well as adaptable.
There's just something about restaurants that sticks to me. The rush, the atmosphere, it feels like a video game. Always improving, building relationships, being a part of a team. I love it!
I genuinely do love working with and serving guests! I feel like some people in the service industry become almost robotically charismatic. It's not genuine. I love the interactions and building genuine connections!
Overview
8
8
years of professional experience
Work History
Server/Host/Busser
Rib And Chop House
2022.08 - 2023.03
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Server Assistant
4 Seasons Jackson Hole
2021.11 - 2022.06
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
- Assisted with dining room set up prior to and after service period.
Server
Jackson Hole Golf And Tennis Club
2021.08 - 2021.10
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Cashier
Little Caesars Pizza
2019.03 - 2020.03
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Server
Space Aliens Grill and Bar
2015.01 - 2019.01
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma -
St Stephens Highscool
Riverton, WY05.2014
Skills
- Exceptional customer service
- Guest Engagement
- Memory retention
- High-volume dining
- Team Player
- Warm and Friendly
- Adaptable and Flexible
- Multitasking Abilities
- Excellent Communication
- Teamwork and Collaboration
- Active Listening
Timeline
Server/Host/Busser
Rib And Chop House
2022.08 - 2023.03
Server Assistant
4 Seasons Jackson Hole
2021.11 - 2022.06
Server
Jackson Hole Golf And Tennis Club
2021.08 - 2021.10
Cashier
Little Caesars Pizza
2019.03 - 2020.03
Server
Space Aliens Grill and Bar
2015.01 - 2019.01
High School Diploma -
St Stephens Highscool
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