Kim Rei Sierra
Fountain,CO
Summary
Undergraduate student with extensive experience in customer service. Committed to efficiency and spreading smiles. Reliable and organized with high aptitude in time-sensitive environments. Precise calculations for cash handling and POS transactions. Proven ability to foster loyalty and repeat business.
Overview
4
4
years of professional experience
Work History
Server/Host/Busser
Waku Waku Ramen
10.2024 - 04.2025
- Provided exceptional customer service in fast-paced dining environment.
- Accurately processed orders using POS system, ensuring timely service delivery.
- Maintained cleanliness and organization of dining area, contributing to positive atmosphere.
- Performed opening and closing duties, ensuring seamless transitions service transitions.
Facilitator/Front Desk Agent
Springs Adventure Park
06.2023 - 08.2023
- Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
- Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
High School Snack Store Manager/Vendor (Volunteer)
James Irwin Charter Schools
08.2021 - 05.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Coordinated shift schedules for employees on a monthly basis, reducing scheduling conflicts and optimizing team productivity.
Education
Bachelor of Science - Communications
Emerson College
Boston, MA05-2027
High School Diploma -
James Irwin Charter High School
Colorado Springs, CO05-2023
Skills
- Customer Service
- Accurate Cash Handling
- POS System Expertise
- Patience and Empathy
- Cleaning and Sanitizing
- Schedule Management
Timeline
Server/Host/Busser
Waku Waku Ramen
10.2024 - 04.2025
Facilitator/Front Desk Agent
Springs Adventure Park
06.2023 - 08.2023
High School Snack Store Manager/Vendor (Volunteer)
James Irwin Charter Schools
08.2021 - 05.2022
Bachelor of Science - Communications
Emerson College
High School Diploma -
James Irwin Charter High School