Aliyah Bufford

• Delivered remote client support via phone, email, and chat.
• Resolved inquiries with professionalism and empathy.
• Adapted quickly to a fast-paced work-from-home environment.

• Completed coursework & clinical training in patient care, vitals, mobility, and infection control.
• Gained supervised experience in long-term care and rehabilitation settings.
• Assisted patients with bathing, dressing, feeding, and mobility under nurse supervision.
• Collaborated with healthcare staff to ensure safe, high-quality patient care.
• Preparing to take the CNA state exam to obtain certification.

Hands-on patient care experience providing direct bedside support in long-term care, skilled nursing, and home-care settings. Completed CNA clinical training in nursing home environments and worked as an agency CNA across multiple nursing home facilities, adapting quickly to different units, workflows, and patient populations.

Responsibilities included assisting with activities of daily living (bathing, toileting, feeding), vital signs, intake and output, repositioning, ambulation, transfers, fall prevention, and patient safety monitoring, while collaborating with nursing staff to report changes in patient condition.

Additionally, provided one year of one-on-one home health care for an elderly patient, supporting daily care needs, mobility, hygiene, nutrition, and observation for changes in condition with appropriate communication and documentation.

Nursing student with a strong foundation in basic nursing skills, infection control, patient dignity, and teamwork, comfortable in fast-paced environments and well suited for PCT roles. Known for reliability, adaptability, and eagerness to learn in acute care settings.

• Assisted customers with apparel selections and product knowledge.
• Handled inquiries on store operations, policies, and product availability.

• Prepared and organized products for distribution to customers.
• Managed inventory using internal tracking systems with accuracy.