Aliyah Coffey
Athens
Summary
Motivated and compassionate professional pursuing a Bachelor’s degree in Medical and Health Services with a strong foundation in customer service, communication, and relationship building through experience in sales, marketing, and hospitality. Skilled at working in fast-paced environments, problem-solving, multitasking, and providing exceptional service while maintaining professionalism and attention to detail. Passionate about contributing to the healthcare field by supporting patient-centered care, improving service experiences, and applying strong interpersonal and organizational skills in a medical or health services setting.
Overview
5
5
years of professional experience
Work History
Sales/Sales and Marketing Representative
Rent 2 Own
Athens Ohio
01.2026 - Current
- Assisted customers in understanding product features and benefits to enhance purchasing decisions.
- Developed promotional materials to support sales initiatives and increase customer engagement.
- Managed social media accounts, increasing brand visibility and driving online traffic.
- Collaborated with team members to execute marketing campaigns, improving overall outreach effectiveness.
- Maintained accurate records of sales interactions, contributing to effective follow-up strategies and customer retention efforts.
Barista/Barista Trainer
Starbucks
Ashland Ky
04.2023 - 01.2026
- Maintained cleanliness and organization of workspace to ensure compliance with health standards.
- Engaged with customers to provide exceptional service and resolve inquiries or issues promptly.
- Monitored inventory levels, restocking supplies as needed to maintain operational efficiency.
- Collaborated with team members to streamline workflows and enhance overall customer experience.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Barista
Starbucks
Lancaster Oh
05.2021 - 04.2023
- Provided exceptional customer service by engaging with customers and addressing needs promptly.
- Trained new baristas on beverage preparation, equipment usage, and company policies.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
Education
Bachelor of Science in Healthcare Managment -
Ohio University
Athens, OH05.2027
High School Diploma -
Lancaster Highschool
Lancaster, OH05.2022
Skills
- Target market identification
- Negotiation techniques
- Marketing analytics
- CRM management
- Time management
- Opening and closing procedures
- Excellent communication
- Multitasking Abilities
- Reliability
- Organizational skills
- Team collaboration
- Processing payments
- Attention to detail
- Problem-solving
Timeline
Sales/Sales and Marketing Representative
Rent 2 Own
01.2026 - Current
Barista/Barista Trainer
Starbucks
04.2023 - 01.2026
Barista
Starbucks
05.2021 - 04.2023
Bachelor of Science in Healthcare Managment -
Ohio University
High School Diploma -
Lancaster Highschool