ALIYAH FLOT
rosharon
Summary
Licensed Pharmacist with a strong track record of delivering safe, efficient, and patient-centered care in high-volume retail and clinical environments. Proven expertise in medication dispensing, regulatory compliance, inventory management, and quality assurance. Highly skilled in pharmacy systems including RxConnect, Epic, IntercomPlus, and Connexus to streamline workflows, reduce errors, and enhance patient outcomes. Adept at interpreting and verifying physician orders, counseling diverse patient populations, and ensuring proper medication storage and handling. Recognized for maintaining accuracy and composure in fast-paced settings, contributing to improved workflow efficiency and consistent compliance with regulatory standards. Known for building strong, trust-based relationships with patients and interdisciplinary healthcare teams.
Overview
10
10
years of professional experience
4043
4043
years of post-secondary education
Work History
Pharmacy Manager
Walgreens
Crosby
01.2026 - Current
- Managed pharmacy operations to ensure compliance with state regulations and company policies.
- Supervised pharmacy staff, providing training and support for daily tasks.
- Oversaw medication dispensing processes, ensuring accuracy and safety standards
- Assisted with inventory counts and store audits to ensure proper stock levels.
- Performed daily inventory counts to ensure accuracy of stock levels.
- Collaborated with healthcare providers to resolve medication-related issues effectively.
- Oversaw medication dispensing processes, ensuring accuracy and safety standards.
- Engaged with patients, providing counseling on medication usage and health concerns.
- Led initiatives for improving workflow efficiency within the pharmacy team.
Pharmacist
Walgreens
10.2024 - Current
- Accurately dispensed prescription medications in full compliance with federal and state pharmacy regulations and company policies.
- Counseled patients on prescription and over-the-counter (OTC) medications, proper usage, potential side effects, and immunizations.
- Administered vaccinations-including influenza, shingles, and COVID-19-under approved standing protocols while ensuring patient safety and comfort.
- Performed comprehensive Medication Therapy Management (MTM) reviews and provided evidence-based therapy recommendations to optimize patient outcomes.
- Verified prescriptions for accuracy, screened for potential drug interactions, and provided tailored patient education to promote medication adherence.
- Utilized pharmacy software systems to efficiently manage workflow, inventory, and patient profiles while maintaining accuracy and compliance.
- Ensured full DEA and state regulatory compliance by performing controlled substance inventory audits, managing secure storage, and maintaining detailed records.
- Maintained HIPAA compliance and upheld the highest standards of patient confidentiality, safety, and ethical pharmacy practice.
- Leveraged Walgreens’ Patient Care Portal to proactively engage patients regarding medication adherence, refill reminders, and therapy-related inquiries.
- Led and mentored pharmacy technicians, fostering a collaborative, high-performance environment focused on efficiency, accuracy, and exceptional customer service.
- Collaborated with prescribers and healthcare teams to resolve drug therapy issues, streamline prescription processing, and enhance overall patient care.
Community Pharmacy Intern
CVS
Marrero
01.2021 - 04.2025
- Performed various operational activities with a strong commitment to accuracy, efficiency, and high-quality patient care.
- Counseled patients on medication management, safety, and proper dosing.
- Assisted pharmacists in filling prescriptions and addressing patient questions regarding prescription and medication-specific issues.
- Processed prescriptions through multiple insurance plans, calculated appropriate quantities and days’ supply, and applied knowledge of insurance limitations.
- Communicated with physicians’ offices to obtain prescription refills and clarify orders as needed.
- Analyzed prescriptions, prepared, counted, and compounded medications in accordance with regulatory standards.
- Entered written and verbal medical orders into patient profiles with precision and accuracy.
- Assisted customers in selecting appropriate over-the-counter (OTC) medications.
- Monitored patient therapies for potential contraindications, allergies, and dosage appropriateness to ensure medication safety.
Community Pharmacy Intern
Sam’s Club
Harvey
01.2023 - 04.2023
- Processed prescriptions through various insurance plans, accurately calculating days’ supply and quantities while applying in-depth knowledge of insurance formularies and coverage limitations.
- Assisted customers in selecting appropriate over-the-counter (OTC) medications and provided education on proper use, safety, and potential interactions.
- Counseled patients through Medication Therapy Management (MTM) sessions to optimize treatment outcomes, improve adherence, and enhance overall medication understanding.
- Collaborated with pharmacists to identify drug-related problems, resolve insurance rejections, and ensure timely and accurate prescription processing.
- Maintained a strong commitment to patient care, accuracy, and confidentiality in all pharmacy operations.
Hospital Pharmacy Intern
Touro Infirmary Hospital
Metairie
10.2022 - 12.2022
- Filled medical orders, calculated dosages, and prepared prescription labels with exceptional accuracy and attention to detail.
- Counseled patients on medication management, dosing, and safety to promote adherence and optimal therapeutic outcomes.
- Monitored patient therapies for potential contraindications, allergies, and dosage appropriateness to ensure safe and effective treatment.
- Collaborated closely with anticoagulation pharmacists and clinical teams managing CAP, HAP, and VAP patients in emergency and inpatient settings, gaining hands-on experience in acute care pharmacotherapy.
Community Pharmacy Intern
Walmart
Gretna
07.2022 - 09.2022
- Processed prescriptions through multiple insurance plans, accurately calculated days’ supply and quantities, and applied thorough knowledge of insurance limitations and formularies.
- Communicated with physicians’ offices to obtain prescription refills, clarify orders, and ensure timely patient access to medications.
- Analyzed and verified prescriptions for accuracy before preparing, counting, and compounding medications according to established pharmacy standards.
- Entered written and verbal medication orders into patient profiles with precision to maintain accurate and up-to-date records.
- Assisted customers in selecting appropriate over-the-counter (OTC) medications and provided education on proper use and safety.
- Collaborated with pharmacists to ensure efficient workflow, medication accuracy, and compliance with state and federal regulations.
- Delivered excellent customer service by addressing patient concerns professionally and maintaining confidentiality at all times.
- Supported daily pharmacy operations, including inventory management, restocking, and maintaining a clean and organized work environment.
Community Pharmacy Intern
H & W Drug Store
Marrero
02.2022 - 07.2022
- Performed various pharmacy operations with a strong commitment to accuracy, efficiency, and service quality.
- Counseled patients on medication management, safety, and proper dosing.
- Assisted pharmacists in filling prescriptions and addressing patient questions regarding medication-specific concerns.
- Assisted customers in selecting appropriate over-the-counter (OTC) medications.
- Monitored patient therapies for potential contraindications, allergies, and dosage appropriateness to ensure safe and effective treatment.
Hospital Pharmacy Intern
East Jefferson General Hospital
Metairie
01.2021 - 04.2021
- Accurately calculated dosages, filled prescriptions, and prepared prescription labels with precision and attention to detail.
- Delivered medications through the Pyxis system and directly to patients across multiple hospital floors.
- Oversaw the compounding and preparation of sterile intravenous (IV) medications in accordance with USP standards.
- Prepared and managed infusion therapies while collaborating with healthcare teams to optimize patient treatment plans.
Hospital Pharmacy Intern
VA hospital
New Orleans
08.2020 - 12.2020
- Calculated dosages, filled prescriptions, and prepared prescription labels with exceptional accuracy.
- Delivered prescriptions to patients and provided counseling on proper medication use and safety.
- Managed a multi-line phone system to assist patients with general medication inquiries.
- Prevented drug-drug interactions and medication errors through careful review and verification.
- Maintained compliance with pharmacy safety procedures and standards, ensuring a clean and organized work environment.
- Counseled patients on medication management, dosing, and potential side effects to promote safe and effective use.
Pharmacy Technician
Walgreens
Marrero
05.2016 - 08.2018
- Planned and scheduled daily pharmacy operations, including ordering inventory and maintaining the controlled substances database.
- Performed a wide range of pharmacy tasks with a strong focus on accuracy, efficiency, and quality service.
- Counseled patients on medication use, dosing, and safety to promote proper medication management.
- Assisted pharmacists in filling prescriptions and addressing patient questions regarding medication-specific concerns.
- Processed prescriptions through various insurance plans, calculated accurate quantities and days’ supply, and applied knowledge of insurance limitations.
- Communicated with physicians’ offices to obtain prescription refills and clarifications.
- Analyzed, prepared, counted, and compounded prescription orders according to regulatory standards.
- Entered written and verbal medication orders into patient profiles with precision and attention to detail.
- Assisted customers in selecting appropriate over-the-counter (OTC) medications.
- Monitored drug therapies for potential contraindications, allergies, and dose appropriateness to ensure patient safety.
Education
Doctor of Pharmacy -
Xavier University of Louisiana
New OrleansAssociate of Science - Chemistry
Dillard University
New OrleansSkills
- Immunization Certified
- Basic Life Support Certified
- Connexus
- IntercomPlus
- Epic System
- Medication Therapy Management
- RxConnect
- Controlled substance compliance
- Patient Counseling & Education
- Drug Utilization Review
- Prescription verification
- Patient counseling
- Pharmacy software utilization
- Efficient workflow optimization
- Team leadership
- Compliance auditing
Timeline
Pharmacy Manager
Walgreens
01.2026 - Current
Pharmacist
Walgreens
10.2024 - Current
Community Pharmacy Intern
Sam’s Club
01.2023 - 04.2023
Hospital Pharmacy Intern
Touro Infirmary Hospital
10.2022 - 12.2022
Community Pharmacy Intern
Walmart
07.2022 - 09.2022
Community Pharmacy Intern
H & W Drug Store
02.2022 - 07.2022
Hospital Pharmacy Intern
East Jefferson General Hospital
01.2021 - 04.2021
Community Pharmacy Intern
CVS
01.2021 - 04.2025
Hospital Pharmacy Intern
VA hospital
08.2020 - 12.2020
Pharmacy Technician
Walgreens
05.2016 - 08.2018
Doctor of Pharmacy -
Xavier University of Louisiana
Associate of Science - Chemistry
Dillard University