ALIYAH HOLLOWAY
Cypress,TX
Summary
Motivated MBA student with a B.S. in Psychology and a Minor in Communication Studies, combining analytical thinking with a deep understanding of human behavior. Proven success in customer service, communication, and team support. Skilled in coordinating tasks, resolving conflict, and adapting in fast-paced environments. Eager to apply leadership principles in a real-world setting and grow alongside a dynamic team.
Overview
5
5
years of professional experience
Work History
Customer Service Representative / Sales Associate
TJ Maxx
07.2023 - 01.2024
- Resolved customer inquiries efficiently through effective communication and problem-solving techniques.
- Processed transactions accurately while ensuring a positive shopping experience for all customers.
- Assisted in inventory management by restocking shelves and organizing merchandise displays.
Company Representative
Cutco
06.2022 - 10.2022
- Facilitated customer product demonstrations to enhance engagement and drive sales.
- Developed in-depth knowledge of product features to effectively address customer inquiries.
Customer Service Cashier
Best Buy
11.2018 - 08.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Trained new cashiers on procedures and customer service best practices.
- Assisted customers in locating products, enhancing overall shopping experience.
Education
MBA - Leadership
Lamar University
Beaumont, TX01-2027
Bachelor of Science - Psychology, Minor in Communication Studies
Sam Houston State University
Huntsville, TX12.2024
Skills
- Data Analysis & Research
- Leadership & Initiative
- Communication & Interpersonal Skills
- Team Collaboration & Coordination
- Human Behavior Insights
- Conflict Resolution
- Problem-Solving & Critical Thinking
- Adaptability
- Customer Service
- Microsoft Office Suite
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Representative / Sales Associate
TJ Maxx
07.2023 - 01.2024
Company Representative
Cutco
06.2022 - 10.2022
Customer Service Cashier
Best Buy
11.2018 - 08.2020
MBA - Leadership
Lamar University
Bachelor of Science - Psychology, Minor in Communication Studies
Sam Houston State University
RELEVANT COURSEWORK
- Psychological Statistics
- Research Methods
- Critical Thinking
- Developmental & Personality Psychology
- Learning & Behavior Analysis
- Communication for Business & the Professions
- Intercultural & Nonverbal Communication
- Conflict Negotiation & Resolution
- Family & Relationship Communication
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