Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Aliyah LaCuesta

Temecula

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Authorized to work in the US for any employer

Overview

6
6
years of professional experience
1
1
Certification

Work History

Food Expeditor

Toast Murrieta
11.2023 - Current
  • Responsible for quickly and accurately delivering orders from the kitchen to patrons
  • Consistently and accurately relaying information between front and back of house to assist patrons needs
  • Maintain composure and professionalism while managing multiple staff members, food orders, and kitchen duties
  • Offered support to other staff when available
  • Ensure safety guidelines were being met and concerns were addressed while being a member of the Safety Committee

Human Resources Representative

Pala Casino Spa & Resort
08.2021 - 10.2023
  • Directed all inquiring guests (in person, email, and phone calls) to the appropriate HR team member
  • Assisted applicants with pre-employment testing, onboarding paperwork, and/or applications (employment and PGC)
  • Manually log Applicant Tracking System with Excel and Kronos and created other reports for Staffing and Recruitment team
  • Verified I-9 documents
  • Partnered with senior HR team to communicate company standards and policies
  • Maintained organization of the records room, front lobby and copy room
  • Developed relationships with new staff members and existing staff members in their career development
  • Created a lively and welcoming front lobby with Powerpoint entertainment, musical playlist for guests, and holiday/seasonal decorations

Server

Los Panchos Mexican Grill and Cantina
03.2021 - 11.2021
  • Took orders from customers accurately and in a timely manner
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
  • Cultivated warm relationships with regular customers.

Server

Pala Casino Spa & Resort
07.2019 - 08.2021
  • Greeted incoming guests to escort to assigned dining area and present menus
  • Willingly cross-trained in all F&B outlets: Coffee Shop, Snack Bar, Poolside, Casual and Fine Dining styles
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
  • Served food and beverages promptly with focused attention to customer needs.
  • Occasionally served special events when needed (Tribal Banquets, Military Ball, Chinese New Year, Private dinners, call outs in other restaurants)

Education

Some College -

San Francisco State University
05.2019

Skills

  • Organizational Skills
  • Phone Etiquette
  • Food safety knowledge
  • Time management
  • Guest service
  • Team collaboration
  • Menu memorization

Certification

Food Handler Certification

Timeline

Food Expeditor

Toast Murrieta
11.2023 - Current

Human Resources Representative

Pala Casino Spa & Resort
08.2021 - 10.2023

Server

Los Panchos Mexican Grill and Cantina
03.2021 - 11.2021

Server

Pala Casino Spa & Resort
07.2019 - 08.2021

Some College -

San Francisco State University

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Aliyah LaCuesta