Aliyah Nez
Winslow,AZ
Summary
Adaptable worker with a background in driving, retail, and food service. Known for strong customer service, problem solving, and safety awareness, with experience handling cash, coordinating with team members, and completing tasks accurately under pressure.
Overview
7
7
years of professional experience
Work History
Driver
BNSF
Winslow, Arizona
03.2025 - Current
- Operated BNSF vehicles to move rail freight between yards and facilities.
- Followed BNSF safety rules and DOT driving regulations during routes.
- Inspected trailers, couplers, tires, and lights before daily departures.
- Documented daily mileage, gas, and other data.
- Adhered to company policies and procedures related to safety and security standards.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Communicated effectively with dispatch and customers to provide status updates.
- Picked up clients from specific locations to transport and drop off at destinations.
Cashier/Line Cook
Church's Chicken
Winslow, AZ
07.2022 - 12.2022
- Processed customer orders through point-of-sale system, ensuring accurate and timely service.
- Processed cash transactions accurately at the register, card, and mobile payments with accuracy.
- Provided a friendly greeting to enhance guest experience and answered menu questions in a polite, friendly manner.
- Kept front counter, dining area, and drink station clean and organized.
- Addressed customer concerns promptly, escalating issues to supervisor when necessary to maintain satisfaction.
- Followed company security procedures for handling large sums of money.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Maintained cleanliness of cooking stations, equipment, and work surfaces, contributing to a safe and efficient work environment.
Cashier/Stocker
Walmart
Winslow, Arizona
03.2020 - 09.2022
- Operated Walmart cash register for purchases, refunds, and exchanges.
- Scanned merchandise accurately and processed cash, card, and EBT payments.
- Greeted customers and answered questions about items, prices, and store policies.
- Balanced cash drawer and followed cash-handling policies during each shift.
- Assisted self-checkout area with payment questions and item scanning support.
- Maintained clean checkout lanes and stocked nearby bagging supplies.
- Conducted training sessions for new team members on cash register operation and customer service. in cash register operation, stock procedures, and customer services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Winslow High School
Winslow, AZ05-2023
Skills
- Pre-trip inspections
- DOT compliance
- Logbook management
- Route planning
- Rail freight operations
- Safe driving practices
- Attention to detail
- Safety awareness
- Schedule management
- Time management
- Problem solving
- Communication skills
- Customer service
Timeline
Driver
BNSF
03.2025 - Current
Cashier/Line Cook
Church's Chicken
07.2022 - 12.2022
Cashier/Stocker
Walmart
03.2020 - 09.2022
High School Diploma -
Winslow High School