Aliyah Ortega
Wildomar,California
Summary
Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving. Multi-tasker dedicated to customer service and engagement. Works great under pressure.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with making beautiful fruit and vegetable platters to satisfy customer needs and request.
Overview
7
7
years of professional experience
Work History
Fresh made clerk
Albertsons
Wildomar, CA
07.2021 - Current
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Enhanced fruit presentation by skillfully cutting and arranging various fruits for display.
- Maintained a clean and sanitary work environment, ensuring compliance with safety standards in food preparation.
Cashier/Customer Service
99 Cents Only Store
Lake Elsinore, CA
08.2020 - 07.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Volunteer
Animal Friends Of The Valleys LEAF
Lake Elsinore, CA
04.2017 - 10.2019
- Assisted in the successful adoption of animals by maintaining clean and inviting living spaces for potential adopters to visit.
- Educated visitors about responsible pet ownership practices while promoting available resources such as spay/neuter clinics or training classes offered through the organization.
Education
High school -
Elsinore high school
Wildomar, CA06.2020
Skills
- Attentive
- Food Safety Regulations
- Determined
- Leadership Development
- Time Management
- Guest services
- Organizational Skills
- Customer service
- Communication skills
- Drawer Balancing
- Shift Scheduling
- Adaptability and Dependability
Timeline
Fresh made clerk
Albertsons
07.2021 - Current
Cashier/Customer Service
99 Cents Only Store
08.2020 - 07.2021
Volunteer
Animal Friends Of The Valleys LEAF
04.2017 - 10.2019
High school -
Elsinore high school