Aliyah Perez
Plainfield
Summary
Customer-focused and results-driven professional with experience in retail sales and customer service, seeking to transition into a Teller role. Proven ability to engage customers, identify needs, and recommend tailored solutions. Skilled in handling financial transactions, promoting products, and delivering high-quality service in fast-paced environments. Strong communicator with a keen eye for detail, a team-oriented mindset, and a commitment to maintaining compliance and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Part time Teller
Santander
Piscataway
06.2025 - Current
- Delivered exceptional customer service by welcoming clients, minimizing wait times, and assisting with banking needs.
- Processed a variety of financial transactions including deposits, withdrawals, and transfers with speed and accuracy.
- Handled cash responsibly while maintaining accurate drawer balances.
- Ensured compliance with all bank policies, risk management, and fraud prevention protocols.
- Identified customer needs and cross-sold banking products to strengthen relationships and meet financial goals.
- Educated customers on digital banking tools and self-service options to enhance convenience.
- Supported branch operations through custodianship, audits, and other administrative tasks.
- Maintained a clean, organized, and professional work environment.
- Provided coverage and support to nearby branch locations as business needs required.
Secretary
Lucas Renovation and Painting LLC
Plainfield
10.2024 - 06.2025
- Greeting clients, handling inquiries, and providing information about services
- Answering phones, managing emails, scheduling appointments, and preparing correspondence for clients
- Ordering supplies, maintaining a tidy office environment, and ensuring efficient workflow
- Assisting with project management tasks, such as scheduling, tracking progress, and preparing reports
- Maintaining accurate records of projects, invoices, and other important documents
- Ordering supplies, maintaining a tidy office environment, and ensuring efficient workflow
Retail-Sales Associate
Marshalls
Watchung
07.2021 - 10.2024
- Delivered personalized customer service by identifying shoppers' needs and recommending products, showcasing strong consultative sales skills.
- Promoted store loyalty programs and credit offerings, contributing to overall sales goals and enhancing the customer experience.
- Maintained high standards of accuracy and efficiency when handling cash, operating registers, and processing transactions.
- Resolved customer concerns promptly and professionally, demonstrating strong problem-solving and communication skills.
- Collaborated with team members to support store operations, including inventory control, merchandising, and maintaining a safe, organized sales floor.
- Thrived in a fast-paced environment by managing multiple priorities while delivering consistent, high-quality service
Education
Kean University - Bio Major
Kean University
Union, NJHigh School Graduate -
College Achieve Central Charter School
North Plainfield, NJMedical Program Student -
Summer of a Lifetime: Oxford Academia
Oxford, United KingdomBiomedical Program Student -
Bound Brook High School
Bound Brook, NJSkills
- Customer Service
- Time Management
- Multitasking
- Communication skills
- Collaboration
- Bilingual: English and Spanish
Affiliations
- Worldwide Missionary Movement
- Treasurer
- Sunday School Teacher
- Regional choir
- National choir
- International Choir
- Assist with events
- Complete Care at Willow Creek, Volunteered in a variety of activities with residents
- National Honor Society, Leadership and service
Timeline
Part time Teller
Santander
06.2025 - Current
Secretary
Lucas Renovation and Painting LLC
10.2024 - 06.2025
Retail-Sales Associate
Marshalls
07.2021 - 10.2024
Kean University - Bio Major
Kean University
High School Graduate -
College Achieve Central Charter School
Medical Program Student -
Summer of a Lifetime: Oxford Academia
Biomedical Program Student -
Bound Brook High School