Marbella Ceballos
Des Moines,IA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Part Time Teller
Veridian Credit Union
Des Moines, IA
04.2023 - Current
- Assisted members with completing transactions such as deposits, withdrawals, transfers and loan payments.
- Processed cash advances, check cashing and money orders.
- Offered every member exceptional service level by remaining friendly and professional during every transaction.
- Translating to our members to fulfil their needs.
- Answered customer inquiries regarding bank products and services.
- Built and maintained client relationships through quality, personalized interactions.
Sales Associate
Target
Des Moines, IA
10.2022 - 03.2023
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Provided accurate information about products, prices and services.
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures, and customer services.
Sales Associate
Walmart
Des Moines, IA
02.2021 - 09.2022
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Presented professional image consistent with company's brand values.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy
- Maintained calm demeanor and professionally managed issues in busy, high stress situations.
Education
High School Diploma -
Abraham Lincoln High School
Des Moines, IA05-2021
Skills
- Cash Handling
- Customer Service
- Spanish Speaking
- Honest and Dependable
- Relationship Building
- Self Motivation
- Product and Service Sales
- Excellent Communication Skills
- Adaptability and Flexibility
- Time Management
Languages
Spanish
Professional
Timeline
Part Time Teller
Veridian Credit Union
04.2023 - Current
Sales Associate
Target
10.2022 - 03.2023
Sales Associate
Walmart
02.2021 - 09.2022
High School Diploma -
Abraham Lincoln High School