Aliyah Ramroop

Managed table service by taking orders, serving beverages, and providing guest support.

Managed bar service and table serving operations to support smooth guest experience.

Supervised bartending operations during shift service to maintain smooth service flow and consistent customer experience.

Directed bartender and server operations to support consistent, on-time service delivery.

• Reviewed insurance applications and policy documents for completeness and accuracy.
• Verified coverage details, eligibility, and billing information across client records.
• Coordinated communication between customers, carriers, and internal teams to resolve policy issues.
• Processed claims, endorsements, and policy updates while maintaining compliance standards.
• Followed up on denials, late payments, extensions and other special circumstances.
• Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
• Supported renewal and onboarding workflows by organizing files and tracking outstanding actions.
• Identified documentation gaps and followed up to prevent processing delays.
• Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
• Maintained high standards of customer service by building relationships with clients.
• Resolved discrepancies in insurance payments by collaborating with carriers.
• Reduced claims processing time by effectively collaborating with adjusters, claimants, and internal departments.

• Answered multi-line phone systems and routed calls to appropriate construction staff.
• Greeted visitors, clients, and vendors while maintaining professional front-desk operations.
• Scheduled appointments and coordinated meeting room availability for office personnel.
• Managed incoming and outgoing mail, deliveries, and office document distribution.
• Maintained accurate records for visitor logs, correspondence, and daily office activity.
• Supported administrative tasks including filing, data entry, and document preparation.
• Communicated with field teams and office staff to relay messages promptly.
• Assisted with office supply tracking and reordered materials as needed.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.

• Serve alcoholic beverages, serve food, cashier

• Shipment, process and handling products floor sets markdowns organizing jewelry pushing product onto floor sets cashier

• Directed daily boutique store operations, ensuring polished customer service and smooth sales floor execution.
• Supervised merchandising standards, updating displays to align with seasonal collections and brand presentation.
• Coordinated staff scheduling, task assignments, and shift coverage to maintain consistent coverage.
• Trained associates on product knowledge, selling techniques, and point-of-sale procedures.

• Create documents off patient data from hospitals , print out and put into alphabetical order file cabinet

• Seasonal cashier sales associate organizing men clothing, toys, dog/cat section, sports & kids clothing

• Greeted members and guests, delivering courteous front desk service in fast-paced fitness environment.
• Answered phone inquiries, provided class and membership information, and routed calls accurately.
• Processed member check-ins, confirming access and supporting smooth daily operations.
• Scheduled appointments and classes, maintaining organized calendars and updated booking records.
• Assisted with membership sign-ups, cancellations, and account updates using club systems.
• Handled payments, issued receipts, and balanced transaction records with accuracy.
• Maintained clean, organized reception area to support professional member experience.
• Opened store 5am
• Babysitting shifts

• File, transfer calls, faxing, order supplies, make documents, answer calls, make appointments , etc