ALIYAH ROBINSON
Sugar Hill,GA
Summary
Systems-focused Materiel Manager effective at acquiring, distributing and allocating products. Willing to take on any task to support team and help business succeed. Offers strong comprehension and communication abilities. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Offers 7+ years in Supply Chain and Logistics and top-notch abilities in customer service, mobility and warehouse functions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Support (Deployed)
United States Air Force
Okinawa, Japan
09.2021 - 01.2022
- Supervised and kept 5 Airmen team on-track through quick management of diverse problems
- Trained well-qualified project personnel to meet all expected demands
- Identified suitable substitution on aircraft parts saving the Air Force more than 100 hours of maintenance time and upwards of $500K in MICAPS.
MICAP Journeyman
United States Air Force
Warner Robins, Georgia
04.2022 - 07.2022
- Filled more than 150 customer orders daily according to standard operating procedures
- Resolved more than $100K worth of shortages and damages with thorough documentation and effective vendor relations saving the Air Force more than 50% on budget costs.
Mobility Journeyman
United States Air Force
Warner Robins, Georgia
02.2020 - 04.2022
- Supervised team for combat with general and plan-specific training
- Coordinated assembly, deployment and maintenance of more than $1.5M Air Force weapons and systems
- Supported more than 150 yearly tactical operations with well-organized supply procurement, storage and distribution solutions.
Customer Service Journeyman
United States Air Force
Warner Robins, Georgia
10.2017 - 02.2020
- Worked with vendors to obtain replacement parts or service and recapture lost funds
- Accepted high volume of inbound customer calls and maintained performance levels with strong call control skills
- Helped improve processes and products by relaying customer feedback
- Set up, updated and canceled customer accounts in system
- Input new orders and informed customers of terms and expected delivery dates.
Aircraft Parts Store
United Started Air Force
Aviano, Italy
11.2016 - 10.2017
- Supervised customer complaints and resolved issues with tact to restore satisfaction
- Worked in tandem with managers and upper-level leadership to keep correct inventories of more than $300M assets
- Streamlined shelf-life and ESD items to ensure proper storage and handling.
Supply Chain Supervisor
United States Air Force, USAF
07.2016 - Current
- Analyzed data from various sources to identify trends and suggest improvements in existing processes.
- Implemented systems for tracking orders, inventory levels and supplier performance metrics.
- Maintained up-to-date records of all transactions within the supply chain process.
- Coordinated and managed the daily operations of supply chain, including inventory control, order fulfilment and transportation.
- Ensured timely delivery of goods by monitoring shipments and resolving any delays or problems that arise.
Logistics Supervisor
United States Air Force, USAF
07.2016 - Current
- Organized transportation of goods in accordance with customer requirements.
- Planned and arranged logistics required shipments.
- Monitored the delivery of shipments to ensure on-time arrival at destination.
- Provided training and guidance to junior staff members on best practices within the logistics department.
- Prepared documents related to customs clearance such as bills of lading and invoices.
- Managed inventory control activities including tracking stock levels and ordering new materials when needed.
Education
Some College (No Degree) - Pre-Medicine
Oglethorpe University
Atlanta, GASome College (No Degree) - Pre-Law
Oglethorpe University
Atlanta, GASome College (No Degree) - Logistics And Materials Management
Community College of The Air Force
Montgomery, ALSkills
- Safety management
- Good communication
- Integrated Logistics Supply Solutions
- Team leadership
- Microsoft Word/EXCEL/PowerPoint
- LIMS-EV
- Analytical thinking
- CPR/AED Certified
- FedLog
- Complaint Handling
- Reporting and Analysis
- Research and Due Diligence
- Customer Relations
- Training and Mentoring
- Report Preparation
- Data Entry
- Office Management
- Inventory Management
- Employee Supervision
Certification
- Forklift certified
- CPR/AED certified
- OSHA certified
- BLS certified
Accomplishments
- Air Force good conduct medal
- Air Force outstanding unit award
- Air Force commendation medal
- Air Force achievement medal
Timeline
MICAP Journeyman
United States Air Force
04.2022 - 07.2022
Customer Support (Deployed)
United States Air Force
09.2021 - 01.2022
Mobility Journeyman
United States Air Force
02.2020 - 04.2022
Customer Service Journeyman
United States Air Force
10.2017 - 02.2020
Aircraft Parts Store
United Started Air Force
11.2016 - 10.2017
Supply Chain Supervisor
United States Air Force, USAF
07.2016 - Current
Logistics Supervisor
United States Air Force, USAF
07.2016 - Current
Some College (No Degree) - Pre-Medicine
Oglethorpe University
Some College (No Degree) - Pre-Law
Oglethorpe University
Some College (No Degree) - Logistics And Materials Management
Community College of The Air Force