Aliyah Salinas
Milwaukee,WI
Summary
Proactive and customer-focused professional with extensive experience in food service and senior living care. Demonstrated success in managing multiple tasks, enhancing customer satisfaction, and supporting elderly residents with daily activities. Strong skills in team work, safety protocols, and patient care, bringing reliability and compassion to every role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Harvey Central Grille
Harvey Central Grille
1340 W Towne Square Rd
03.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Answered customers' questions, recommended items, and recorded order information.
- Checked guests' identification before serving alcoholic beverages.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Brookdale Senior Living
Brookdale Assisted Living
660 Woelfel Rd Brookfield, WI 53045
02.2019 - 01.2021
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted residents with activities of daily living, promoting independence and quality of life.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered companionship and kindness to elderly Resident.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Maintained detailed records of resident progress, updating healthcare professionals on any changes or concerns regularly.
MaxField"s Pancake House
Maxfield's
2727 N Mayfair Rd
08.2015 - 06.2020
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Greeted new customers, discussed specials, and took drink orders.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Maximized table turnover rate by managing reservations and seating arrangements.
Wright House Senior Living
SeniorHomes
6751 W Mequon Rd
09.2018 - 02.2019
- Assisted resident with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the personal space.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported daily hygiene needs of Residents by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep bedroom clean.
- Turned and positioned bedbound residents to prevent bedsores and maintain comfort levels.
- Assisted residents with self-administered medications.
- Observed health status of resident to report changes and unusual occurrences to appropriate medical personnel.
Education
Esthiology Science
VICI Beauty School
4111 South 108th Greenfield, Wisconsin WI12.2023
High School Diploma -
Milwaukee Lutheran High School
9700 W Grantosa Dr, Milwaukee WI05.2018
Skills
- Strong Work Ethic
- Vital signs monitoring
- Basic Life Support
- Healthcare ethics
- Patient care excellence
- Patient Safety
- Teamwork and Collaboration
- Time Management
- Multitasking
- Excellent Communication
- Calm Under Pressure
- Flexible and Adaptable
- Dependable and Responsible
- First aid and safety
- Dementia Care
- Heavy Lifting
- Exceptional customer service
Certification
- CNA - Certified Nurse Assistant
Timeline
Harvey Central Grille
Harvey Central Grille
03.2021 - Current
Brookdale Senior Living
Brookdale Assisted Living
02.2019 - 01.2021
Wright House Senior Living
SeniorHomes
09.2018 - 02.2019
MaxField"s Pancake House
Maxfield's
08.2015 - 06.2020
Esthiology Science
VICI Beauty School
High School Diploma -
Milwaukee Lutheran High School