Summary
Overview
Work History
Education
Skills
Timeline
Generic
Macy Kelly

Macy Kelly

Murfreesboro,TN

Summary

Driven and dependable individual and Dynamic professional with a proven track record in customer service and team communication, demonstrated during my time at Two J’s Grille. Excelled in creating positive environments and fostering teamwork, while efficiently managing multiple tasks. Skilled in allergen awareness and problem-solving, I consistently enhanced customer satisfaction and operational efficiency.

Overview

2
2
years of professional experience

Work History

Two J’s Grille

Lindsey Pinkston
08.2023 - Current
  • Contributed to a positive working environment by maintaining open communication with staff members and management teams alike.
  • Customer service : greet customers, make recommendations, and resolve customers needs.
  • Food and Drinks : take orders, deliver food and drinks to table, and know the menu to answer questions.
  • Payments : collect payments, provide itemized bills, count cash, and give customers receipts.
  • Communication : communicate with kitchen staff to process orders and accommodate special requests. Communication with customers to meet their needs.
  • Cleanliness : clear, clean and set tables, and help maintain a clean dining area.

Cashier

Karen
03.2023 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

ESP Teacher

Tracy Vaughn
01.2023 - 08.2023
  • Encouraged students to think critically and develop problem-solving skills.
  • Organized extracurricular activities for students to practice English language skills in real-world settings.
  • Promoted peer collaboration by incorporating group projects and paired activities into lesson plans, fostering a sense of community within the classroom.
  • Developed individualized lesson plans for students with varying learning styles, resulting in improved comprehension and retention of material.
  • Increased classroom participation by promoting open communication and fostering a supportive learning environment.

Kroger

N/A
07.2022 - 01.2023
  • Customer service: Greeting customers, answering questions, and resolving complaints
  • Transactions: Processing sales, collecting payments, and issuing receipts
  • Cash management: Balancing the register, counting cash, and maintaining change
  • Returns and exchanges: Handling returns and exchanges, and generating refunds or store credits
  • Cross-selling: Recommending products and introducing new ones

Education

Esthetics

Georgia Career Institute
Murfreesboro, TN
04.2025

Skills

  • Team communication
  • Allergen awareness
  • Quick-learning
  • Strong work ethic
  • Willing to learn
  • Teamwork and collaboration
  • Customer service
  • Cleaning and organization
  • Multitasking and organization
  • Cleaning and sanitizing
  • Creative problem solving
  • Efficient
  • Flexible schedule

Timeline

Two J’s Grille

Lindsey Pinkston
08.2023 - Current

Cashier

Karen
03.2023 - 08.2023

ESP Teacher

Tracy Vaughn
01.2023 - 08.2023

Kroger

N/A
07.2022 - 01.2023

Esthetics

Georgia Career Institute
Macy Kelly