Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Venegas

Albuquerque,NM

Summary


Hardworking and enthusiastic CSR trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.

Overview

18
18
years of professional experience

Work History

The Effing Bar And Grille

Kibbler Investments LLC
08.2012 - Current
  • Boosted teamwork by actively assisting colleagues in various kitchen tasks as needed.
  • Kept equipment in optimal condition via regular cleaning, inspection, and maintenance routines.
  • Consistently met or exceeded daily sales targets through efficient menu item execution and portion control.
  • Enhanced grilling efficiency by maintaining clean and organized workstations.
  • Increased safety by adhering to proper food handling practices and sanitation guidelines.
  • Contributed to a positive working environment by maintaining open communication with staff members and management teams alike.
  • Enhanced customer experience through proactive problem-solving when addressing any concerns or issues related to their orders.
  • Enhanced menu offerings by contributing innovative grilled dish ideas during staff meetings.
  • Ensured customer satisfaction with timely and accurate order preparation.
  • Improved presentation of dishes with attention to detail and creative plating techniques.
  • Collaborated with kitchen team for smooth service during high-volume periods.
  • Supported the training of new hires on various aspects of the grill station operation, ensuring a seamless transition into their roles.
  • Optimized workflow during peak hours by prioritizing tasks based on current order volumes.
  • Cleaned and maintained kitchen equipment regularly.
  • Restocked and rotated food items according to expiry dates to minimize waste.
  • Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.

Waitrress

Jalisco's Cafe
01.2007 - 12.2012
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Education

Associate of Applied Science - Business

Western New Mexico University
Silver City, NM

Diploma

Silver High School
Silver City, NM
05-2001

Skills

  • Team communication
  • Plating presentation
  • Allergen awareness

Timeline

The Effing Bar And Grille

Kibbler Investments LLC
08.2012 - Current

Waitrress

Jalisco's Cafe
01.2007 - 12.2012

Associate of Applied Science - Business

Western New Mexico University

Diploma

Silver High School
Vanessa Venegas