Aliyah Swanson

Countryside ,IL

Summary

Proven experience in inventory management, experienced with customer service, sales techniques, and merchandising. . Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.

Overview

years of professional experience

Work History

Retail Sales Associate

Alixandra Blue

07.2023 - 08.2024

Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Increased sales revenue through effective product recommendations tailored to individual customers.
Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.

Florist Assistant

Steve's Flower Shop

05.2022 - 10.2022

Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
Went on sight for Weddings and arranged flower displays
Maintained a clean and organized workspace, ensuring a safe and efficient work environment for all staff members.
Collaborated with team members on large projects, contributing to successful completion of orders on time
Prepared incoming flower stocks for inclusion in arrangements and bouquets

Education

Marketing

Parkland College

Champaign, IL

05-2026

High School Diploma -

Lyons Township High School

La Grange, IL

05-2024

Skills

Customer service
Retail sales
Store opening and closing

Retail store operations
Flexible schedule
Teamwork

Timeline