Aliyah Thomas
Las Vegas,NV
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths and maintained relationships with diverse range of customers and coworkers in dynamic, fast-paced settings.
Overview
2
2
years of professional experience
Work History
Sales Manager and Supervisor
Steve Madden
Las Vegas, NV
05.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Hostess
SUSHISAMBA
Las Vegas, NV
04.2022 - 06.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor of Science - Kinesiology
University of Nevada-Las Vegas
Las Vegas, NV05.2025
High School Diploma - Sports Medicine
Northwest Career And Technical Academy
05.2021
Skills
- Strategic Planning
- Staff Management
- Client Relationship Management
- Product Knowledge
- Resolution-Oriented
- Analytical Problem Solver
Timeline
Sales Manager and Supervisor
Steve Madden
05.2022 - Current
Hostess
SUSHISAMBA
04.2022 - 06.2022
Bachelor of Science - Kinesiology
University of Nevada-Las Vegas
High School Diploma - Sports Medicine
Northwest Career And Technical Academy