Aliyah Thompson
Dallas,TX
Summary
Licensed aesthetician with a strong foundation in customer service and administration, coupled with a recent certification in aesthetics. Highly organized, detail-oriented, and passionate about skincare and wellness. Skilled in creating a welcoming environment, building strong client relationships, and delivering personalized skincare treatments. Ready to leverage five years of experience in a client-facing role to support a growing wellness team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Coordinator
Heidelberg Materials AG
Irving, TX
10.2019 - Current
- Prepared and maintained daily sales reports, and coordinated with outside sales representatives to meet business needs.
- Managed client inquiries and resolved issues in a positive, timely manner, contributing to high customer satisfaction.
- Responded to and processed all customer orders efficiently, maintaining accuracy and professionalism.
- Conducted data entry of all customer and job information in SAP, and coordinated logistics to ensure cost-effective delivery.
Office Administrator
Vulcan Materials Co
Dallas, TX
02.2017 - 09.2019
- Delivered excellent customer service, answering inquiries, and providing general information in a professional and friendly manner.
- Managed office inventory and organized both physical and digital filing systems for easy access by team members.
- Handled payroll for 13 employees, verified timecards, and processed expense reimbursements.
- Oversaw and managed accounting tasks, including accounts payable and receivable, invoicing, and reporting.
Hotel Receptionist
Comfort Inn & Suites
Frisco, TX
08.2016 - 01.2017
- Welcomed and checked in guests, fostering a friendly and hospitable atmosphere.
- Monitored reservations and coordinated with housekeeping and maintenance staff to ensure smooth operations.
- Answered calls, responded to guest inquiries, and managed payments through the POS system.
Education
High School Diploma -
Allen High School
Allen, TX01.2013
Aesthetician Diploma - Licensed Aesthetician, Texas
Collectiv Academy
Dallas, TXMaster of Psychology - Psychology
Collin County Community College District
Plano, TXSkills
- Facials
- Peels
- Microdermabrasion
- Skincare Recommendations
- Client Consultations
- Positive and Professional Communication
- Scheduling
- Data Entry
- Invoicing
- Proficient in SAP
- Microsoft Office (Word, Excel, PowerPoint)
- Multitasking
- Expense Reporting
- Billing
- Maintaining Workspace Cleanliness
Training
- Hydrafacial
- 24-Hour OSHA Training (New Miner Certification)
Certification
- Hydrafacialist
Timeline
Sales Coordinator
Heidelberg Materials AG
10.2019 - Current
Office Administrator
Vulcan Materials Co
02.2017 - 09.2019
Hotel Receptionist
Comfort Inn & Suites
08.2016 - 01.2017
High School Diploma -
Allen High School
Aesthetician Diploma - Licensed Aesthetician, Texas
Collectiv Academy
Master of Psychology - Psychology
Collin County Community College District