Aliyah Jade Wagner
Bethlehem,PA
Summary
Passionate Emergency Department Technician possessing expert knowledge of medical terminology and medical equipment operations. Offering 1-year background providing assistance in routine patient care and administrative support activities in emergency department. Trustworthy and responsible professional comfortable working in fast-paced environment and adapting quickly to changes. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
7
7
years of professional experience
Work History
Emergency Department Technician
St. Luke's Anderson Campus
06.2023 - Current
- Provide BLS care in Emergency department under supervision of nursing staff
- Perform and document electrocardiograms and phlebotomy tests
- Respond to code blue calls throughout hospital and perform CPR when life saving measures have to be taken
- Perform direct patient care on geriatric, rehabilitation, mentally and physically handicapped residents.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
Medical Receptionist
St. Luke's Family Practice
08.2021 - 05.2023
- Answering phone calls and messages for 20+ physicians at residency medical facility, scheduling appointments, and handling patient inquiries.
- Organized paperwork such as charts and reports for office and patient needs.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Supported office staff and operational requirements with administrative tasks.
Server
PJ Whelihan's
05.2019 - 08.2021
- Supported needs of 20 person wait staff who attended to specific needs of countless customers daily for the restaurant with social relevancy and intentionality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Front End Associate/Coordinato
Wegmans
06.2017 - 05.2019
- Promptly responding to cashiers pages and requests for assistance, working to ensure cashiers are able to meet customer needs quickly and efficiently
- Maintaining open lines of communication with Front End manager, Service Team Leaders, cashiers and other Front End employees to ensure efficient operation throughout department.
- Facilitated cash, check and credit transactions on cash register with 98% accuracy.
Education
Associate of Science - Health Sciences
Northampton Community College
Bethlehem, PASkills
- Ability to Multitask
- Attention to Detail
- Medical Knowledge
- Effective Time Management
- Knowledge of Office Systems
- Healthcare Administration and Operations
- Heart saver First Aid CPR AED (First Aid CPR AED)
- Epic Software
- Orthopedic Splinting
- Emergency medical care
- Patient Transport
- Compassionate Care
Timeline
Emergency Department Technician
St. Luke's Anderson Campus
06.2023 - Current
Medical Receptionist
St. Luke's Family Practice
08.2021 - 05.2023
Server
PJ Whelihan's
05.2019 - 08.2021
Front End Associate/Coordinato
Wegmans
06.2017 - 05.2019
Associate of Science - Health Sciences
Northampton Community College
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