JEANMARIE YENCA
Bethlehem,PA
Summary
Compassionate Patient Care Manager known for high productivity and efficient task completion. Possess specialized skills in patient advocacy, healthcare team leadership, and care coordination. Excel in communication, empathy, and problem-solving to ensure optimal patient outcomes and staff satisfaction. Seeking an exciting new position with an established company.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Surgical Services Patient Care Manager
St. Luke's University Health Network Anderson Campus
04.2022 - Current
- Supervises 75+ staff in the Surgical Services Department
- Manages Anderson Campus hospital ORs and Specialty Pavilion outpatient ORS
- Supervises daily operations of the unit, monitoring the quality of services while overseeing continuous departmental growth
- Maintain excellent patient and employee satisfaction scores
Clinical Coordinator Operating Room
St. Luke's University Health Network Anderson Campus
03.2017 - 04.2022
- Maintained staff scheduling and timecards
- Participated in annual Pl projects
- Collaborated with Inventory Control to optimize surgical supplies
- Participated in the Value Analysis Committee to review and evaluate new product requests
- Coordinated staff education and in-servicing
Registered Nurse Labor and Delivery
St. Luke's University Health Network Allentown Campus
09.2015 - 09.2016
- Facilitated care for patients on the Labor and Delivery, Postpartum and Nursery Units
Registered Nurse Operating Room
St. Luke's University Health Network Anderson Campus
08.2011 - 09.2015
- Preceptor and Charge Nurse PRN
Education
Master of Science - Nursing Administration
Moravian University
05-2025
Bachelor of Science - Nursing
The Pennsylvania State University
05-2010
Skills
- Strong problem-solving
- Self Motivated
- Interpersonal Skills
- Exemplary Communication
- Collaboration
- Leadership
- Critical thinking
- Attention to detail
Certification
- Registered Nurse
- Certified Nurse of the Operating Room (CNOR)
- St. Luke's Leadership Fellowship
- Trauma Nurse Certification
Awards
- 2020 PCRAFT Recipient
References
References available upon request.
Timeline
Surgical Services Patient Care Manager
St. Luke's University Health Network Anderson Campus
04.2022 - Current
Clinical Coordinator Operating Room
St. Luke's University Health Network Anderson Campus
03.2017 - 04.2022
Registered Nurse Labor and Delivery
St. Luke's University Health Network Allentown Campus
09.2015 - 09.2016
Registered Nurse Operating Room
St. Luke's University Health Network Anderson Campus
08.2011 - 09.2015
Master of Science - Nursing Administration
Moravian University
Bachelor of Science - Nursing
The Pennsylvania State University
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