Aliyaha Campbell
Rock Hill ,SC
Summary
Driven Med Tech with a proven track record at Westminster Towers, excelling in patient care and medication dispensing. Demonstrates exceptional attention to detail and empathy, ensuring high accuracy in prescription interpretation and patient-focused care. Skilled in emergency response and HIPAA compliance, contributing to a 20% improvement in patient safety and confidentiality standards. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
2
2
years of professional experience
Work History
Med Tech
Westminster Towers
Rock Hill, SC
06.2023 - Current
Senior Call Center Representative
Health IQ
Rock Hill, SC
11.2022 - 06.2023
- Monitored call center metrics to identify areas of improvement, implementing changes that resulted in higher quality service delivery.
- Improved customer satisfaction by managing high-volume call center operations and addressing customer inquiries effectively.
- Served as an exemplary role model for junior representatives through exceptional work ethic and commitment towards delivering outstanding service experiences for clients consistently.
Senior Caregiver
Senior Helpers
Rock Hill, SC
06.2022 - 11.2022
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
Education
Associate Of Arts And Sciences - Psychology
York Technical College
Rock Hill, SCDiploma -
Chester Senior High School
Chester, SC05.2020
Skills
- Patient Care
- Labeling Accuracy
- Medication Dispensing
- Compounding Medication
- Prescription Interpretation
- Dosage Calculation
- Drug Interaction Awareness
- Drug storage management
- Daily living assistance
- Patient Observation
- Specimen Collection
- Safety Management
- Medication Administration
- Healthcare regulations
- Emergency Response
- Resident support
- Electronic Recordkeeping
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Empathy and Compassionate Care
- HIPAA Compliance
- Recording vital signs
- Patient-focused care
- Collecting vital signs
- Effective Communication
- Active Listening
Timeline
Med Tech
Westminster Towers
06.2023 - Current
Senior Call Center Representative
Health IQ
11.2022 - 06.2023
Senior Caregiver
Senior Helpers
06.2022 - 11.2022
Associate Of Arts And Sciences - Psychology
York Technical College
Diploma -
Chester Senior High School