Aliyah Drummond

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Resolved third-party billing, computer system and customer service issues.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
• Collected co-payments or full payments from customers.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Counted, measured and compounded medications following standard procedures.
• Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
• Set up and modified patient profiles to include current medications and insurance details.
• Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
• Coordinated patient pick up, drop off, drive thru and filling of more than 100 daily prescriptions in high-volume pharmacy environment.

• Supervised children during in-classroom activities and on playground.
• Engaged and entertained children through recreational and educational activities.
• Interacted with children one-on-one and in small groups to enhance and support learning activities.
• Maintained classrooms by disinfecting and sterilizing surfaces and toys.
• Organized snack time and nap hours.
• Assisted teacher by developing lesson plans to meet educational goals for each child.
• Communicated with parents to inform about child's progress and classroom behavior.
• Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
• Encouraged children to interact with each other and participate in group activities.
• Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
• Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
• Assessed student performance to evaluate progress and development.

• Professionally applied makeup to clients for proms, weddings, and special occasions.
• Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
• Assisting customers with skincare and makeup products
• Marketing and selling company products
• Used social media platforms to promote salon and services.
• Assessed customer skin tone and complexion to determine appropriate products and materials to use.
• Maintaining Cleanliness in my area
• I currently still do freelance makeup occasionally, Door to door sales
• Maintained full stock of inventory and properlo avoid spread of infection.

• Managed customer accounts to secure customer satisfaction and repeat business.
• Trained and mentored new sales representatives.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

• Door to door sales