Aliyah Pinto
Brandon,FL
Summary
Detail-oriented team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dental Assistant
Raulerson Dental
01.2022 - 12.2022
- Prepare patients for dental work by setting up rooms and instrument for certain procedures.
- Prepared patient x-rays and images for dentist review.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sterilized rooms and prepped equipment and instruments for 3 different procedures daily.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Explained treatment procedures and instructed patients on home care guidelines.
- Took dental images following strict patient protection rules, applying lead aprons.
Dental Assistant
DECA | Ideal Dental
12.2022 - 06.2024
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Typed patient data into computer system using Eaglesoft while following privacy laws and maintaining high-level accuracy.
- Educated early graduates on dental procedures, pre-surgical instructions and post-surgical care, etc.
Call Center Representative
Maximus Call Center
09.2019 - 12.2021
- Responding to numerous phone inquiries
- Using standard technology: telephones, e-mail and web browsers
- Assisting callers in finishing online applications
- Completing daily electronic call logs
- Connecting callers with leadership as needed
- Met customer call guidelines for service levels, handle time and productivity.
- Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service
- Reporting problems through an easy online system
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Delivered prompt service to prioritize customer needs.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Customer Service Representative
Lowes Home Improvent-Brandon, FL
03.2017 - 08.2019
- Cash out customers purchases
- Process returns and enrollment customers for Military Veterans discount.
- Process applications for Lowes Credit Card line for select customers.
- Assist employees in the paint department when busy and under-staffed.
Front Line Cook
Pollo Tropical-Brandon, FL
03.2017 - 09.2018
- Relay customer food and beverage orders from service counter to kitchen operations.
- Cook, prepare, package and pour food and beverages in kitchen operations by and and/or through the use of kitchen equipment, such as fryers, open-flamed gas grills, cooking vats, ice machines, food processors, and other smallwares while utilizing proper food safety and sanitation procedures.
- Stock kitchen and customer service operations with necessary food, beverage, packaging and service materials.
- Stock salsa bars with appropriate levels of sauces, condiments, paper and utensils.
- Fill food and beverage orders of customers as part of the coordinated kitchen and customer service operations.
- Collect customer payments and return proper change to customers through use of cash register.
- Unload deliveries of food, beverage, packaging and serving materials to restaurant.
- Clean the interior and exterior of the entire restaurant premises
- Cleaning work shall entail sweeping and mopping floors, scrubbing, rinsing and polishing tables, seats, windows, doors, countertops, kitchenware, and kitchen equipment, and removing unused items from dining area and litter from the premises.
- Observes/follows alcoholic beverage laws, when applicable.
- Maintain safe public access to the restaurant.
- Perform all other duties as assigned by management.
Education
Trade school in Dental Hygiene - undefined
Florida Career College-Miami
Tampa, FL01.2022
High school diploma - undefined
South County Career Center
Ruskin, FL05.2017
Skills
- Bilingual
- Laboratory Experience
- Supervising experience
- Leadership
- Medical records
- Communication skills
- Dental Receptionist
- Medical Scheduling
- Medical Terminology
- Medical Billing
- Microsoft Excel
- Organizational skills
- Data entry
- Management
- Telecommunication
- Medical Coding
Certification
- Dental Assisting School, 01/01/22, Present, I am a graduate from Florida Career College, that is where I obtained my Dental Assisting certificate. Along with my radiology and CPR license.
- X-Ray Certification
- EFDA Certification
- CPR Certification
- First Aid Certification
- Sealant Certification
- Infection Control Certification
- Nitrous Oxide Certification
- BLS Certification
- Driver's License
Additional Information
Professional Skills: Microsoft Office, Customer Service Skills, I speak, read and write Spanish.
Personal Information
Willing To Relocate: Anywhere
Custom
Most Adaptive, 03/01/22, I was awarded for being the most adaptable in my first Dental office. I am able to adapt quickly to new changes around me
Languages
Spanish
Professional Working
Timeline
Dental Assistant
DECA | Ideal Dental
12.2022 - 06.2024
Dental Assistant
Raulerson Dental
01.2022 - 12.2022
Call Center Representative
Maximus Call Center
09.2019 - 12.2021
Customer Service Representative
Lowes Home Improvent-Brandon, FL
03.2017 - 08.2019
Front Line Cook
Pollo Tropical-Brandon, FL
03.2017 - 09.2018
Trade school in Dental Hygiene - undefined
Florida Career College-Miami
High school diploma - undefined
South County Career Center