Kenia Velasquez Villegas
Phoenix,AZ
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Eager to achieve company goals while further developing skills.
Overview
2
2
years of professional experience
Work History
Dental Assistant
Risas Oral Surgery
Phoenix, AZ
07.2020 - 03.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Front Office Receptionist
Risas Oral Surgery
Phoenix, AZ
11.2019 - 03.2021
- Managed customer complaints and rectified issues to complete satisfaction
- Managed and anticipated clerical needs of company employees, including copying, faxing and file management
- Greeted incoming patients and verified paperwork to manage smooth intake processes
- Determined needs of visitors and provided information or solutions
- Answered multi-line phone system and greeted callers enthusiastically.
Telemarketer
Medical Therapeutics
Scottsdale, AZ
05.2019 - 08.2019
- Answered questions about company offerings with knowledgeable responses about products and services.
- Completed daily cold calling and outreach to build sales pipeline.
- Recorded contact information of customers and potential customers in internal database.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
Education
Some College (No Degree) - Nursing
Maricopa Community Colleges - Phoenix College
Phoenix, AZHigh School Diploma - undefined
Trevor Browne High School
2017
Skills
- Microsoft Dynamics
- Documentation
- Outbound Calling
- Appointment Scheduling
- Customer Engagement
- Inbound Calls
- Payment Processing
- Bilingual
- Customer Data Confidentiality
- Understanding Customer Needs
- Efficient and Detail-Oriented
- Payment Processing
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Dental Assistant
Risas Oral Surgery
07.2020 - 03.2021
Front Office Receptionist
Risas Oral Surgery
11.2019 - 03.2021
Telemarketer
Medical Therapeutics
05.2019 - 08.2019
Some College (No Degree) - Nursing
Maricopa Community Colleges - Phoenix College
High School Diploma - undefined
Trevor Browne High School
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