Aliyana Wiles
Milwaukee,WI
Summary
I consider myself to be a reliable associate with strengths in inventory management, training, lead positions and customer service. I am friendly, knowledgeable and hard-working team player. I am dedicated to learning and always looking to add new skills to my skillset.
Overview
1
1
year of professional experience
Work History
Goodwill Sales Associate
Goodwillsew
Milwaukee, WI
07.2024 - Current
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Prepared merchandise for purchase or rental.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Ticketed, arranged and displayed merchandise to promote sales.
- Computed purchases and received and processed cash or credit payment.
- Maintained cleanliness of store environment including floors, windows, displays.
- Assisted customers with product selection, sizing and styling.
- Worked with fellow sales team members to achieve group targets.
- Answered customer inquiries regarding product features, pricing, and availability.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Handled customer complaints in a professional manner.
- Engaged customers in friendly, professional dialogue to determine needs.
- Used technology resources to assist customers in locating and selecting items.
- Processed credit card transactions quickly and securely.
CVS Supervisor
CVS/caremark
Milwaukee, WI
08.2023 - 06.2024
- Complied with company policies, objectives and communication goals.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Monitored operations and reviewed records and metrics to understand company performance.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Provided guidance and direction to new employees regarding job duties and responsibilities.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
Education
High School Diploma -
Rochelle Township High School
Rochelle, IL12-2022
Some College (No Degree) - Legal Studies
University of Wisconsin, Whitewater
Whitewater, WISkills
- Upselling
- Retail loss prevention
- Promotional support
- Product sales
- Money handling
- Guest relations
- Cleaning techniques
- Inventory tracking
- Display setup
- Sales strategies
- Excellent people skills
- Store opening and closing
- Merchandising
- Excellent communication skills
- Verbal/written communication
- Cash handling accuracy
Timeline
Goodwill Sales Associate
Goodwillsew
07.2024 - Current
CVS Supervisor
CVS/caremark
08.2023 - 06.2024
High School Diploma -
Rochelle Township High School
Some College (No Degree) - Legal Studies
University of Wisconsin, Whitewater