Summary
Overview
Work History
Education
Skills
Timeline
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Jake Porfirio

Raleigh,NC

Summary

Proven Sales Associate with a track record of excellence in customer service and teamwork, demonstrated at Dicks Sporting Goods. Expert in cash handling and upselling, I excel in identifying client needs to boost sales. My reliable and punctual nature, combined with exceptional problem-solving skills, ensures customer satisfaction and operational efficiency.

Overview

2
2
years of professional experience

Work History

Sales Associate/Cashier/Golf Sales Associate

Dicks Sporting Goods
05.2023 - 09.2024
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Assistant Boarding Manager

My Second Home Pet Resort
06.2022 - 03.2023

Managed Pet Boarding and Pet Care for Pet Resort

Education

High School Diploma -

Ravenscroft High School
Raleigh, NC
06-2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Reliable and punctual
  • Exceptional customer service
  • Cash Handling
  • Cash Register Operation
  • Cash Handling Accuracy
  • Client Service
  • Sales expertise
  • Product Sales
  • Upselling

Timeline

Sales Associate/Cashier/Golf Sales Associate

Dicks Sporting Goods
05.2023 - 09.2024

Assistant Boarding Manager

My Second Home Pet Resort
06.2022 - 03.2023

High School Diploma -

Ravenscroft High School

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Jake Porfirio