Alizé C. Gittens
Brandon,FL
Summary
Admissions and outreach professional experienced in guiding prospective students through enrollment, program exploration, and onboarding. Proven ability to streamline application processes, enhance team collaboration, and adapt to dynamic environments. Known for strong organizational skills, attention to detail, and commitment to achieving goals.
Overview
14
14
years of professional experience
Work History
Admissions & Outreach Coordinator
Job Corps
Remote
08.2024 - Current
- Guided prospective students through enrollment steps and career training opportunities.
- Conducted orientations of groups of 10+, answering questions regarding eligibility and pathways.
- Maintained at minimum 15 applicant cases monthly, safeguarding documentation and enrollment records.
- Implemented recruitment strategies to increase participant enrollment in training programs
- Developed partnerships with relevant stakeholders, strengthening the organization''s presence in the community.
Intake Specialist
AdaptHealth
Louisville, KY
02.2023 - 03.2025
- Managed 80+ patient intake calls daily ensuring documentation accuracy and service excellence.
- Coordinated with providers and internal teams to resolve documentation and eligibility issues.
- Implemented a tracking workflow that reduced processing delays by 15%.
- Delivered compassionate service while navigating complex healthcare documentation.
Cloud Technical Intern
Google
San Francisco, CA
06.2020 - 07.2021
- Supported troubleshooting for cloud service users and internal support teams.
- Assisted engineers with testing workflows and documenting support procedures.
- Created internal documentation and knowledge resources used by team members.
- Supported team in troubleshooting technical issues for cloud applications.
- Configured 20 codes daily, building applications and navigating existing modules.
Customer Service Representative
BCBS Prior Authorization & Medical Records
Louisville, KY
08.2015 - 08.2017
- Processed insurance authorization requests while maintaining strict HIPAA compliance.
- Handled sensitive patient data and insurance documentation with accuracy.
- Collaborated with providers and insurance teams to resolve claim issues.
- Collaborated with healthcare providers to gather necessary documentation for prior authorization approvals.
- Managed high call volumes while maintaining professionalism and customer satisfaction standards.
- Inbound calls, over 100 a day.
Teller
Class Act Federal Credit Union
Louisville, KY
04.2012 - 07.2015
- Processed 60+ daily financial transactions with 100% accuracy.
- Assisted members with loans, credit services, and account management.
- Maintained strict compliance with financial regulations and security standards.
Education
Associate of Science - Criminal Justice
Jefferson Community & Technical College
Louisville, KY01.2021
Associate of Arts -
Jefferson Community & Technical College
Louisville, KY01.2021
Skills
- Student Recruitment
- Admissions Counseling
- Applicant Screening
- Enrollment Support
- CRM Systems
- Program Orientation
- Community Outreach
- Documentation Management
- Case Management Support
Websites
Timeline
Admissions & Outreach Coordinator
Job Corps
08.2024 - Current
Intake Specialist
AdaptHealth
02.2023 - 03.2025
Cloud Technical Intern
Google
06.2020 - 07.2021
Customer Service Representative
BCBS Prior Authorization & Medical Records
08.2015 - 08.2017
Teller
Class Act Federal Credit Union
04.2012 - 07.2015
Associate of Science - Criminal Justice
Jefferson Community & Technical College
Associate of Arts -
Jefferson Community & Technical College