Aliza Akram
Burke,VA
Summary
Motivated Cybersecurity Engineering student at George Mason University with a minor in Management Information Systems (MIS). Quick learner skilled in problem-solving, risk management, and team collaboration, with hands-on experience in customer service and classroom support. Seeking an entry-level cybersecurity or IT role to apply technical knowledge and grow professionally.
Overview
3
3
years of professional experience
Work History
Substitute Teacher
Fairfax County Public Schools (FCPS)
Fairfax, VA
08.2025 - Current
- Implemented existing lesson plans, ensuring smooth classroom operation and student engagement
- Supported students with diverse learning needs, including special education
- Managed classroom behavior to maintain a safe and positive learning environment
- Collaborated with teachers and staff to meet educational objectives for each school
- Communicated effectively with students while promoting participation
Guest Service Advocate (FOS)
Target
Fairfax, VA
05.2022 - Current
- Prevented significant losses by detecting merchandise and cash scams totaling $2000+
- Handled high-volume transactions efficiently, multitasking across register, customer service, and Drive Up during peak hours
- Resolved customer concerns professionally, leveraging active listening and problem-solving to ensure satisfaction
- Led assigned sections, coordinating team workflow and applying risk management to minimize errors and maintain operations
- Maintained key performance metrics, including Drive Up times above 70%, while ensuring service quality
- Fostered positive guest experiences through friendly interactions and effective issue de-escalation
Education
Associate of Science - Engineering
Northern Virginia Community College
Annandale, VA05-2025
Bachelor of Science - Cybersecurity Engineering | MIS Minor
George Mason University
Fairfax, VA05-2027
Skills
- Strong communication and interpersonal skills
- Adaptability in dynamic environments
- Active curiosity
- Conflict resolution and de-escalation
- Safety and security awareness
- Team collaboration and leadership
- Time management and attention to detail
Timeline
Substitute Teacher
Fairfax County Public Schools (FCPS)
08.2025 - Current
Guest Service Advocate (FOS)
Target
05.2022 - Current
Associate of Science - Engineering
Northern Virginia Community College
Bachelor of Science - Cybersecurity Engineering | MIS Minor
George Mason University