Alizabeth Kincaid
Summary
Proven track record of enhancing customer satisfaction and sales at Taco Bell through exceptional service and upselling techniques. Skilled in cash handling and customer service, demonstrating reliability and strong teamwork. Achieved continuous improvement in resident engagement at Majestic Care, showcasing empathy and effective multitasking. Motivated Service Worker with exceptional social skills and communication abilities, dedicated to following health and safety guidelines and handling outbursts properly. Pursue every opportunity to support team members and proactively address issues. Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, possess a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Service and Food Champion
Taco Bell
11.2022 - Current
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Promoted upselling opportunities with suggestive selling techniques, boosting overall sales revenue for the establishment.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Documented customer orders and conveyed special requests to kitchen staff.
- Enhanced customer satisfaction by providing efficient and courteous service at the counter and drive-thru window.
- Contributed to a positive team atmosphere by maintaining a professional attitude and providing support to fellow employees in all areas of service.
Activity Assistant
Majestic Care
10.2021 - 04.2022
- Evaluated program effectiveness through regular feedback collection from participants and their families, leading to continuous improvement efforts for enhanced resident satisfaction.
- Directed art therapy sessions, empowering participants to express themselves creatively while enhancing cognitive function and dexterity skills.
- Boosted social interaction among residents through the organization of group events and outings.
- Promoted mental fitness by facilitating trivia games and puzzles that challenged cognitive abilities while encouraging socialization among peers.
- Assisted in the development of individualized care plans by contributing insights on residents'' interests, preferences, and abilities gathered during activities engagements.
Cashier
Walmart
01.2020 - 07.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled cash with high accuracy and took care to check bills for fraud.
- Welcomed customers and helped determine their needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Learned duties for various positions and provided backup at key times.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier
Jay-C Food Store
11.2018 - 12.2019
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Jennings County High School
North Vernon, IN05-2020
Skills
- Strong teamwork
- Customer service focus
- Efficient multitasking
- Reliability and punctuality
- Cleanliness and hygiene
- Phone Etiquette
- Cash handling proficiency
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
Timeline
Service and Food Champion
Taco Bell
11.2022 - Current
Activity Assistant
Majestic Care
10.2021 - 04.2022
Cashier
Walmart
01.2020 - 07.2021
Cashier
Jay-C Food Store
11.2018 - 12.2019
High School Diploma -
Jennings County High School