Alizza Marie Valentin
Killeen
Summary
Healthcare administrative professional with experience in hospital and clinic settings. Skilled in patient registration, insurance verification, financial counseling, and accurate medical documentation. Known for clear communication, HIPAA compliance, and supporting efficient patient flow.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Newborn Hearing Technician
Pediatric Medical Group
Temple, TX
07.2024 - Current
- Performed newborn hearing screenings using specialized equipment
- Documented and interpreted results accurately in patient records
- Educated parents on procedures, results, and referrals
- Maintained equipment and followed clinical safety protocols
- Performed routine maintenance on medical equipment to ensure optimal functionality.
Access Services Representative II
Baylor Scott & White
Temple, TX
07.2025 - 03.2026
- Register patients; collect and verify demographic, insurance, and financial data
- Verify eligibility and calculate patient financial responsibility
- Communicate co-pays, deposits, and payment plans
- Process payments and cashiering per hospital policy
- Support efficient patient flow and identify workflow improvements
- Facilitated communication between departments to enhance patient flow and service efficiency.
- Managed patient access processes, ensuring timely registration and accurate data entry.
Optician
America’s Best Contacts & Eyeglasses
Temple, TX
09.2022 - 07.2023
- Assisted customers in selecting eyewear based on needs and preferences.
- Conducted comprehensive eye exams to evaluate vision and detect anomalies.
- Measured and fitted eyeglasses, ensuring optimal comfort and lens positioning.
- Educated clients on proper eyewear care and maintenance techniques.
- Managed inventory of frames and lenses, maintaining organized displays for easy access.
- Trained new staff on customer service protocols and operational procedures.
Education
GED -
Robert M. Shoemaker High School
Killeen, TX10-2023
Skills
- Patient Registration
- Insurance Verification
- Appointment Scheduling
- Medical Documentation
- Billing & Payments
- HIPAA Compliance
- EHR/Data Entry
- Attention to detail
- Works Well Under Pressure
- Multitasking and organization
Certification
Phlebotomy Course Completion
Timeline
Access Services Representative II
Baylor Scott & White
07.2025 - 03.2026
Newborn Hearing Technician
Pediatric Medical Group
07.2024 - Current
Optician
America’s Best Contacts & Eyeglasses
09.2022 - 07.2023
GED -
Robert M. Shoemaker High School