Brittney Hollace
New Caney
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Newborn Hearing Screener
Memorial Hermann Hospital
08.2023 - Current
- Evaluate and prioritize newborns to be screened for hearing loss before discharge from the hospital based upon established protocol.
- Document hearing screen results and high-risk factors in medical records and newborn hearing screening log as indicated by screening protocol.
- Follow established infection control procedures.
- Obtain the correct demographics for the newborn.
Patient Access Representative
Memorial Hermann Hospital
04.2022 - 10.2023
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Online Pickup and Delivery
Walmart
04.2020 - 03.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Review orders prior to pick up for accuracy and purchase-by dates.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Worked productively with customers to meet order requirements and service expectations.
Cashier
Walmart
10.2019 - 04.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items.
- Restocked and organized merchandise in front lanes.
Education
Associate Degree in Nursing - Nursing
San Jacinto College District
Houston, TX03.2024
High School Diploma -
New Caney High School
New Caney, TX06.2020
Skills
- Customer Satisfaction
- Patient Registration
- Electronic Health Records Systems
- Privacy and Confidentiality
- Therapeutic communication
- Information Collection
- Patient Care
- Hearing Screenings
- EMR Systems
Goals
- Further my education by obtaining a BSN.
- Keep learning consistently in my practice.
- Balance professional and personal life.
Certification
Adult Mental Health First Aid USA
(3/24/23-3/24/26)
American Heart Association (AHA) BLS
(2/21/23-02/25)
Timeline
Newborn Hearing Screener
Memorial Hermann Hospital
08.2023 - Current
Patient Access Representative
Memorial Hermann Hospital
04.2022 - 10.2023
Online Pickup and Delivery
Walmart
04.2020 - 03.2022
Cashier
Walmart
10.2019 - 04.2020
Associate Degree in Nursing - Nursing
San Jacinto College District
High School Diploma -
New Caney High School
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