Aljanae Younger
Jersey City,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. In under a year at Macy's I went from sales associate to brand ambassador. I will always look for a new skill to obtain and to only get better.
Overview
3
3
years of professional experience
Work History
Brand Ambassador
Macy's
JERSEY CITY, NJ
05.2023 - Current
- Developed and optimized demonstrations to best connect with prospects and encourage sales.
- Worked promotional events for different products, persuading customers to purchase and documenting sales.
- Maintained inventory integrity and accuracy to protect company assets.
- Leveraged smartphones, tablets and CRM systems to manage and document daily activities.
- Operated point-of-sale system to complete sales transactions.
- Built relationships and personalized future client development opportunities by collecting customer data.
- Shared feedback and ideas with management to improve processes.
- Introduced sales, promotions and other brand initiatives to gain customer loyalty.
- Communicated regularly with team members regarding progress updates on projects.
- Maintained an up-to-date knowledge base on current industry developments.
- Put merchandise in assigned area, added tags and secured larger pieces as required.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
Sales Associate
Macy's
JERSEY CITY, NJ
07.2022 - 05.2023
- Assisted customers with product selection, sizing and styling.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Stocked shelves with merchandise when needed.
Store Associate
Target
Jersey City, NJ
06.2021 - 08.2021
- Provided cash register operations and handled customer payments.
- Demonstrated excellent customer service skills at all times.
- Ensured the cleanliness and tidiness of the store.
Cashier
Kennedy Liquidations
JERSEY CITY, NJ
05.2021 - 07.2021
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Education
High School Diploma -
William L Dickinson High School
Jersey City, NJ08-2021
Some College (No Degree) - Cybersecurity
Southern New Hampshire University
Hooksett, NHSkills
- Men's Shoes Expertise
- Strategic Vision
- Sales Experience
- Cash Handling Accuracy
- Opening And Closing Duties
- Vendor Management
- Personnel Conflict Resolution
- Positive And Engaging Demeanor
- Pos Operation
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Brand Ambassador
Macy's
05.2023 - Current
Sales Associate
Macy's
07.2022 - 05.2023
Store Associate
Target
06.2021 - 08.2021
Cashier
Kennedy Liquidations
05.2021 - 07.2021
High School Diploma -
William L Dickinson High School
Some College (No Degree) - Cybersecurity
Southern New Hampshire University